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Aki Ward Office

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Aki Ward Office

3-4-36 Funakoshi-minami, Aki-ku, Hiroshima City

Aki Ward Office Phone Numbers

■ Hours and Closings

  •  Hours of operation: 8:30 am to 5:15 pm
  •  Closed: Weekends, national holidays, December 29-January 3, August 6

Note 1: Family Registry notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed.
Note 2: You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, and national holidays.

■ Divisions and Their Locations

 (Please note that all links lead to Japanese pages)

Departments/Divisions in the Aki Ward Office

  • Citizens Affairs Department (Community Coordination Division, Community Revitalization Division, Citizens Affairs Division, National Insurance and Pension Division)
  • Agriculture, Forestry, and Construction Department (Maintenance and Management Division, Agriculture and Forestry Division, Architecture Division, Local Development Division)
  • Divisions Not Belonging to Departments (Accounting Division, Eastern Municipal Tax Office)

 Departments/Divisions in the Aki General Welfare Center

  • Public Welfare Department (Family and Health Services Division, Longevity and Health Services Division, Health Services and Welfare Division)

■ Description of Main Responsibilities and Contact Information of Each Division

Citizens Affairs Department


・Community Coordination Division 

  • Tel: 082-821-4903 
  • Email: ak-kusei@city.hiroshima.lg.jp
 

Primary Responsibilities

Products/construction contracts, general ward office building management, PR newsletter publishing, ward citizens consultations/comments/requests, ward website management, statistical surveys, election administration commission clerical work 

 ・Community Revitalization Division 

  • Tel: 082-821-4905 
  • Email: ak-chiiki@city.hiroshima.lg.jp
 

Primary Responsibilities

Town planning for a better community, children’s community centers, playgrounds, development/upkeep/repairs for assembly halls, coordination with community organizations such as neighborhood associations, promotion of traffic safety measures, changes/certifications of indication of residential address, declaring residence numbers, disaster preparedness planning


 ・Citizens Affairs Division

  • Tel: 082-821-4908 
  • Email: ak-shimin@city.hiroshima.lg.jp 
 

Primary Responsibilities

Family Registers, Basic Resident Register, inkan seal registration and certificates, permissions for cremations and urn burials, entering elementary/junior high school/changing schools due to moving, temporary permission to drive unregistered vehicles


 ・National Insurance and Pension Division 

  • Tel: 082-821-4910 
  • Email: ak-honen@city.hiroshima.lg.jp
 

Primary Responsibilities  National health insurance, national pension, support for war victims/bereaved families of war victims


Public Welfare Department

 
  ・Mutual Community Support Division 

  • Email: ak-sasaeai@city.hiroshima.lg.jp
 

Integrated Community Support Section  

  • Tel:  082-821-1707
 

Primary Responsibilities

Coordinating with social workers and children's social workers, coordinating with community organizations and health and medical organizations

 

Integrated Community Care Promotion Center

  • Tel: 082-821-2810
 

Primary Responsibilities 

Promotion of integrated community care, general consultations about health/medical care/welfare, matters regarding support for the Adult Guardianship System

 

Children and Family Consultation Services

  • Tel: 082-821-2827
 

Primary Responsibilities 

Child welfare consultations (consultations regarding family relations, truancy, delinquency, development, short-term childcare support for school-aged children, suspected abuse, etc)

 

Community Support Section

  • Tel: 082-821-2820, 082-821-2809
 

Primary Responsibilities 

Issuance of Mother and Child Handbook. health check-ups for infants and young children, vaccinations, health consultations, medical exams and health check-ups, mental health and welfare consultations, consultations and benefits for atomic bomb survivors

 

Community Childcare Support Center

  • Tel: 082-821-2821

 

Primary Responsibilities 

Consultations regarding newborn/infant care and raising children


   Welfare Division

  • Email: ak-fukushi@city.hiroshima.lg.jp 
 

Senior Citizens Long-Term Care Section 

  • Tel: 082-821-2808 (in charge of senior citizens)  082-821-2823 (in charge of care of the elderly)
 

Primary Responsibilities 

Welfare for the elderly, late-stage elderly medical care system, long-term care insurance, certification of care/support needs

 

Child Welfare Section 

  • Tel: 082-821-2813 
 

Primary Responsibilities

Consultations about entering nursery schools (etc), child allowances, medical benefits for children, support for single-parent households, short-term childcare support (for mothers and children), medical care for premature babies

 

Disabled Citizens Welfare Section

  • Tel: 082-821-2816
 

Primary Responsibilities

Issuance of Physical Disability Certificates, Special Needs Certificates, and Mental Disability Health and Welfare Certificates, independent-living support and treatment (out-patient mental health treatment/rehabilitation/special needs medical treatment), disabled citizens welfare services, specific medical fees (designated intractable diseases), specific chronic diseases in children


  ・Family and Health Services Division

  • Email: ak-seikatsu@city.hiroshima.lg.jp
 

Management Section 

  • Tel: 082-821-2804
 

Primary Responsibilities

Promotion of blood donation, collection of donations for the Aki Ward area of the Red Cross, payment of disaster relief funds (condolence funds), matters related to General Welfare Center management

 

 

Public Assistance Section I

Public Assistance Section II

  • Tel: 082-821-2806
 

Primary Responsibilities

Matters related to public welfare


Agriculture, Forestry, and Construction Department

 
  ・Maintenance and Management Division 

  • Email: ak-kanri@city.hiroshima.lg.jp
 

Property Administration Section 

Primary Responsibilities: 

 

 

Maintenance Section 

Primary Responsibilities: 

 

Land Acquisition Section 

Primary Responsibilities

  • Tel: 082-821-4921, 082-821-4922

Permission for road occupancy, permission for outdoor signboards, city road certification and area determination, subsidies for streetlights, subsidies for upkeep of private roads, permission for park usage, confirmation of public and private property lines, issuance of road width certificates, applications for cancelling the registered use of bicycle parking

  • Tel: 082-821-4933

Repair of road potholes and guardrails, upkeep of streetlights (eg changing bulbs), roadwork approval, maintenance and repairs of public parks/green spaces (eg playground equipment upkeep), roadside tree maintenance and management (eg pruning)

 

  • Tel: 082-821-4925

Acquisitions and such of land for roads


   ・Agriculture and Forestry Division 

  • Email: ak-norin@city.hiroshima.lg.jp
 

Agriculture and Forestry Promotion Section 

  • Tel: 082-821-4946
 

Primary Responsibilities:

Promotion of agriculture and forestry, guidance for farming techniques and technology, promotion of the Sato-Yama Ato Mura, wild animal rescue/control, maintenance and upkeep for Ikoi-no-Mori Forest and Park, farmland paperwork (clerical support for the Agriculture Commission)

 

Agriculture and Forestry Engineering Section 

  • Tel: 082-821-4947
 

Primary Responsibilities:

Construction of farming/forestry facilities, disaster recovery construction for farmland and farming facilities, land restoration


  ・Architecture Division  

  • Email: ak-kenchiku@city.hiroshima.lg.jp 

         ・Municipal Housing Section 
                     Tel: 082-821-4928
                      Primary Responsibilities:  Applications for municipal housing

         ・Architecture Section  
                     Tel: 082-821-4929

 

Primary Responsibilities:

Acceptance and review of construction planning applications, architecture consultations


  ・Local Development Division 

  • Email: ak-chisei@city.hiroshima.lg.jp
 

Development Section I 

  • Tel: 082-821-4935
 

Primary Responsibilities

Construction/improvement of city/prefectural roads, park/green space development, construction of landslide prevention measures for steep sloping land

 

Development Section II 

  • Tel: 082-821-4936
 

Primary Responsibilities

Development of city planning roads/Hiroshima Higashi Bypass

 

Sewer Development Section 

  • Tel: 082-821-4941, 082-821-4942
 

Primary Responsibilities

Sewer pipe line maintenance and management, connective construction for and planning/inspection of drainage facilities, construction/renovation of sewer pipe lines


Divisions Not Belonging to Departments


  ・Accounting Division 

  • Tel: 082-821-4938 
  • Email: ak-kaikei@city.hiroshima.lg.jp
 

Primary Responsibilities

Receipt of cash funds/products and management of payments, storage, and record-keeping


  ・Eastern Municipal Tax Office Aki Tax Room 

  • Tel: 082-821-4913 
  • Email: toubuzei@city.hiroshima.lg.jp  
 

Primary Responsibilities

Issuance of municipal tax certificates, issuance of motor scooter license plates, municipal tax (etc) collections

 

・Health and Sanitation Office Aki Ward Branch

  • Tel: 082-821-2829 

 

Primary Responsibilities

Operating permit applications for pharmaceutical, environmental sanitation, and food hygiene facilities, license applications for health professionals (etc) (e.g. doctors, nurses, public health nurses, physical therapists, pharmacists, narcotics handlers, nutritionists, cooks), lending of protective clothing for wasp removal

 

・Eastern Area Multi-Level Crossing Development Office, Urban Roads Division, Roads Department, Roads and Transportation Bureau

  • Tel: 082-821-5058
  • Email: renritsu@city.hiroshima.lg.jp 

 

Primary Responsibilities

Matters related to the construction of road/railway multi-level crossings for the JR Sanyo main line and the Kure Line (Hiroshima City Eastern Area Multi-Level Crossing Project)

               

*If you’re not sure which division or section to contact, please call the Community Coordination Division (Tel: 082-821-4903, Fax: 082-822-8069). Calls made afterhours or when the office is closed will be forwarded to the Security Office of the Aki Ward Office.

Aki Ward Office Location


The Aki Ward Office

Address 

3-4-36 Funakoshi-minami, Aki-ku, Hiroshima City 736-8501

Directions via Public Transportation

  • Hiroden Bus (広電バス): one minute walk from the Funakoshi-cho bus stop (船越町) 
  • Geiyō Bus (芸陽バス): one minute walk from the Funakoshi-cho bus stop (船越町) 
  • JR: 10 minute walk from Kaitaichi Station (海田市駅) 

Hours and Closings

  • Opening hours: 8:30 am to 5:15 pm


Map of the Aki Ward Office and Surrounding Area

  • Closed: Weekends, national holidays, December 29-January 3, August 6

Telephone Number

Please refer to the listings for the Aki Ward Office

Note: Family Register notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed. You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, national holidays, and August 6.

Floor Plan

The floor plan for the Aki Ward Office can be found here.

Nakano Branch Office Location and Phone Numbers


The Nakano Branch Office

Address 

3-20-9 Nakano, Aki-ku, Hiroshima City 739-0321 

  • Tel: 082-893-2121 
  • E-mail: ak-nakano@city.hiroshima.lg.jp 

Directions via Public Transportation 

  • Geiyō Bus (芸陽バス): Five minute walk from the Sannō-bashi bus stop (山王橋)
  • JR: 15 minute walk from Aki Nakano Station (安芸中野駅)  

Hours and Closings


Map of the Nakano Branch Office and Surrounding Area 

  • Opening hours: 8:30 am to 5:15 pm
  • Closed: Weekends, national holidays, December 29-January 3, August 6

Primary Responsibilities    

Family Registers, Basic Resident Registers, inkan seal registration and certificates, permissions for cremations and urn burials, entering elementary/junior high school/changing schools due to moving, clerical affairs for national health insurance/national pension, collection of municipal taxes, handling of applications for welfare services (some exceptions apply)

Note: Family Register notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed. You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, national holidays, and August 6.

Hataka Liaison Office Location and Phone Numbers


The Hataka Liaison Office

Address 

3-30-15 Hataka, Aki-ku, Hiroshima City 736-0088

  • Tel: 082-827-0600 

Directions via Public Transportation  

  • Geiyō Bus (芸陽バス): One minute walk from the Hongō bus stop (本郷) 

Hours and Closings

  • Opening hours: 8:30 am to 5:15 pm
  • Closed: Weekends, national holidays, December 29-January 3, August 6


Map of the Hataka Liaison Office and Surrounding Area 

Primary Responsibilities   

Issuance of copies of Family Registers, Resident Records (Certificates of Residence)

Note: Family Register notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed. You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, national holidays, and August 6.

Ato Branch Office Location and Phone Numbers


The Ato Branch Office

■ Address 

6257-2 Ato-cho, Aki-ku, Hiroshima City 731-4231

  • Tel: 082-856-0211
  • E-mail: ak-ato@city.hiroshima.lg.jp

Directions via Public Transportation 

  • Geiyō Bus (芸陽バス): One minute walk from the Ato Branch Office bus stop (阿戸出張所//Ato Shucchōsho
  • Hiroden Bus(広電バス): Three minute walk from the Ato Branch Office bus stop (阿戸出張所//Ato Shucchōsho

Hours and Closings


Map of the Ato Branch Office and Surrounding Area 

  • Opening hours: 8:30 am to 5:15 pm
  • Closed: Weekends, national holidays, December 29-January 3, August 6

Primary Responsibilities    

Family Registers, Basic Resident Registers, inkan seal registration and certificates, permissions for cremations and urn burials, entering elementary/junior high school/changing schools due to moving, clerical affairs for national health insurance/national pension, collection of municipal taxes, handling of applications for welfare services (some exceptions apply)

Note: Family Register notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed. You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, national holidays, and August 6.

Yano Branch Office Location and Phone Numbers


The Yano Branch Office

■ Address 

5-7-18 Yano-higashi, Aki-ku, Hiroshima City 736-0083 

  • Tel: 082-888-1112
  • Email: ak-yano@city.hiroshima.lg.jp

Directions via Public Transportation 

  • Hiroden Bus(広電バス): One minute walk from the Yano Branch Office bus stop (矢野出張所前//Yano Shucchōsho-mae)
  • JR: 15 minute walk from Yano Station (矢野駅)  

Hours and Closings


Map of the Yano Branch Office and Surrounding Area 

  • Opening hours: 8:30 am to 5:15 pm
  • Closed: Weekends, national holidays, December 29-January 3, August 6

Primary Responsibilities    

Family Registers, Basic Resident Registers, inkan seal registration and certificates, permissions for cremations and urn burials, entering elementary/junior high school/changing schools due to moving, clerical affairs for national health insurance/national pension, collection of municipal taxes, handling of applications for welfare services (some exceptions apply)

Note: Family Register notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed. You can use the Citizens Service Counter(Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, national holidays, and August 6.

Inquiries regarding this page

Community Coordination Division, Citizens Affairs Department, Aki Ward Office
1-6-34 Kokutaiji-machi, Naka-ku, Hiroshima
Tel: 082-821-4903 // Fax: 082-822-8069
Email: ak-kusei@city.hiroshima.lg.jp

 


災害情報

Note Regarding Links

Please note some links on this page may navigate to our Japanese website.

外国人市民のための生活ガイドブック

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ひろしま公式観光サイト<外部リンク>

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