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Higashi Ward Office

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Higashi Ward Office

9-38 Higashi-kaniya-cho, Higashi Ward, Hiroshima City

Description of Primary Responsibilities and Contact Information of Each Division

Ward Office Hours and Closings

  • Hours of Operation: 8：30 am to 5：15 pm
  • Closed: Weekends, National Holidays, December 29-January 3, August 6

Note 1: Notifications regarding family registers can still be filed at the Security Office of the Higashi Ward Office afterhours or on days the office is closed.

Note 2: The Hesaka Liaison Office will also be closed on Tuesdays and, if a national holiday falls on a Tuesday, the following Wednesday, in addition to the days listed above.

Note 3: You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence) on weekends, national holidays, and when the ward office is closed.

Higashi Ward Office

The following is a list of the departments, divisions, and sections of the ward office, along with their main responsibilities.

Citizens Affairs Department (9-38 Higashi-kaniya-cho, Higashi-ku 732-8510)

Community Coordination Division (Higashi Ward Office 2F)　　

Tel: 082-568-7703
  • General ward office coordination
  • Bidding/contracts for goods, construction, services
  • Pr to ward citizens
  •  Ward citizen consultations
  • Statistical surveys
  • Ward office building management
  • Sales of publications
  • Large (oversized) garbage collection vouchers 

Community Revitalization Division (Higashi Ward Office 2F)　　


(Community Revitalization Support Center)

Tel:

082-568-7704

 

082-568-7705
  • Ward development and revitalization planning
  • Promotion of safe and secure town planning
  • Community disaster prevention and preparedness/issuance of disaster victim certificates
  • Promotion of traffic safety measures
  • Improvement of residential address indication
  • Healthy youth upbringing
  • Wild animal control
  • Assembly halls /children’s community center management   

 

 

Citizens Affairs Division (Higashi Ward Office 1F)　　

Resident Registration Section
Tel: 082-568-7708
  • Moving notifications
  • Various certificates (copies of Family Registers/Resident Records (Certificates of Residence)
  • Inkan seal registration
  •  Issuance of Individual Number Cards
  •  Entering elementary/junior high school/changing schools due to moving  

Family Registry Section
Tel: 082-568-7709
  • Handling of Family Register notifications
  • Permissions for cremations and urn burials
  • Special Permanent Resident certificates
  • Temporary permit to drive an unregistered vehicle

National Insurance and Pension Division (1F)　　　

Tel:

082-568-7711

 

082-568-7712
  • Joining/leaving national health insurance
  •  Handling of national pension applications/exemption applications
  • Support for war victims/bereaved families of war victims

 

Nukushina Branch Office　

  • Address: 5-1-18 Nukushina, Higashi-ku 732-0033　
  • Tel: 082-289-2000
  • Various certificates (copies of Family Registers/Resident Records (Certificates of Residence)
  • Inkan seal registration
  • Issuance of Individual Number Cards
  •  
  • Handling of national health insurance/national pension
  • Permissions for cremations and urn burials
  •  Municipal tax collections   

 

Hesaka Liaison Office

  • Address: 2-10-26 Hesaka-Izue, Higashi-ku 732-0016　　
  • Tel: 082-229-0127
  • Various certificates (copies of Family Registers/Resident Records, etc)
  •  Issuance of inkan seal certificates  

 

 
 

Public Welfare Department　 

  • Address: 9-34 Higashi-kaniya-cho, Higashi-ku 732-8510

Mutual Community Support Division (Higashi Ward General Welfare Center 1F)　

Integrated Community Care Promotion Center
Tel: 082-568-7731
  • Coordination between social workers and children’s social workers
  • Community organizations/health and medical organizations
  • Promotion of overall community care
  • Health/medical care/welfare consultations

Children and Family Consultation Services
Tel: 082-568-7794
  • Child welfare consultations (family relations, truancy, delinquency, development, suspected abuse, etc)

Community Support Section 1
Tel: 082-568-7735
  • Issuance of Mother and Child Health Handbook, infant health check-ups, consultations about vaccinations, health consultations, various health exams and check-ups, mental health welfare consultations, consultations and benefits for atomic bomb survivors  

Community Support Section 2
Tel: 082-568-7729

Community Childcare Support Center
Tel: 082-261-0315
  • Consultations about infant care and raising children  

Welfare Division (Higashi Ward General Welfare Center 1F)　　　

Senior Citizens Long-Term Care Section (in charge of Senior Citizens)
Tel: 082-568-7730
  • Welfare for the elderly, late-stage elderly medical care   

Senior Citizens Long-Term Care Section (in charge of Long-Term Care)
Tel: 082-568-7732
  • Long-term care insurance services, Long-Term Care Certifications  

Child Welfare Section

Tel: 082-568-7733
  • Consultations about entering nursery school
  • Child Allowances
  • Medical benefits for children
  •  Support for single-parent households   

Disabled Citizens Welfare Section
Tel: 082-568-7734
  • Issuance of Physical Disability Certificates/Special Needs Certificates/Mental Disability Certificates
  • Independent-living support and treatment (out-patient mental health treatment/rehabilitation/special needs medical treatment)
  • Disabled persons welfare services
  •  Specific medical fees (designated intractable diseases), specific chronic diseases in children   

Family and Health Services Division (Higashi Ward General Welfare Center 1F)　　　

Management Section
Tel: 082-568-7725
  • Promotion of blood donation
  • Collection of donations to the Red Cross
  • Payment of disaster relief funds (condolence funds)
  • Maintenance and upkeep for the General Welfare Center

Public Assistance Section I
Tel: 082-568-7726
  • Decisions/consultations/guidance on public welfare 

Public Assistance Section Ii
Tel: 082-568-7727

Public Assistance Section Iii
Tel: 082-568-7728

 

Construction Department

  • Address: 9-38 Higashi-kaniya-cho, Higashi-ku, 732-8510

Maintenance and Management Department (Higashi Ward Office 4F)　　　　

Property Administration Section
Tel: 082-568-7739
  • Permission for occupancy/laying of roads/sewer lines
  • Abandoned bicycle countermeasures
  • Approval for roadwork
  • Permission for outdoor signboards
  • Permission for occupancy/use of public parks
  • Confirmation/proof of public-private property lines for roads and parks
  • Incorporation of private roadways into city roads
  • Installing/subsidies for maintenance and repair of streetlights 

Maintenance Section
Tel: 082-568-7747
  • Maintenance and repairs for roads, bridges, rivers, and parks

Architecture Division (Higashi Ward Office 4F)　　　

Facilities Section
Tel: 082-568-7744
  • Applications for municipal housing
  • Maintenance and management of municipal housing  

Architecture Section
Tel: 082-568-7745
  • Acceptance/review/examination of construction planning applications
  • Construction consultations 

Local Development Division （Higashi Ward Office 4F）　　　

Development Section I
Tel: 082-568-7748
  • Construction of new roads, bridges, traffic safety facilities, and parks

Development Section Ii
Tel: 082-568-7749
  • River improvement construction
  • Construction of landslide prevention measures for steep sloping land  
  • Facility improvement/repair work for agriculture/forestry facilities

 

Accounting Division （Higashi Ward Office 2F）　　　

Tel: 082-568-7751
  • Clerical work for payment of public funds

Higashi Ward Election Administration Commission (Higashi Ward Office 2F)　　　

Tel: 082-568-7703
  • Creation of name registers for all elections             
  • Creation/changes/abolition of voting districts
  • Clerical work for voting/counting of votes 
  • Poster display
  • Applications for individual political speeches
  • Clerical work for elections/direct petition
  • Spreading election awareness, election publicity  

Eastern Municipal Tax Office (Higashi Ward Office 2F)　　　

Management Section

Tel: 082-568-7715
  • Certificates/collection of municipal tax, Issuance/collection of motor scooter license plates, direct debit bank accounts for municipal tax, refund/appropriation of overpaid municipal tax 

Municipal Residents Tax Section

Tel: 082-568-7719  
  • Levy of individual municipal tax (ordinary collection, special collection of pension income), individual municipal tax filing

Land Tax Section

Tel: 082-568-7720
  • Appraisal/levy of fixed assets (land) taxes, survey/levy of special land-holding tax 

Building Tax Section

Tel: 082-568-7721
  • Appraisal of fixed assets (buildings) tax 

When it is necessary to set-up the Higashi Ward Disaster Response Headquarters in the event of severe weather or natural disasters (heavy rains, floods, typhoons, earthquakes), citizens may call headquarters directly via the following telephone number: 082-568-7783.

Directions to the Higashi Ward Office, Higashi Ward General Welfare Center, Nukushina Branch Office, Hesaka Liaison Office

Higashi Ward Office　

  • Address: 9-38 Higashi-kaniya-cho, Higashi-ku, Hiroshima City

Higashi Ward General Welfare Center　

  • Address: 9-34 Higashi-kaniya-cho, Higashi-ku, Hiroshima City

Bus

  • Take the number 2 Hiroden Bus (広電バス) bound for Kenchō-Fuchū (県庁～府中方面); get off at Higashi Ward Office(東区役所前//Higashi Kuyakusho-mae)
  • Take the number 5 Hiroden Bus bound for Ushita-Daigaku Byōin; get off at Higashi Ward Office(東区役所前//Higashi Kuyakusho-mae)
  • Take the number 27 (Nakayama//中山) Hiroshima Bus; get off at Atago-machi (愛宕町).
  • Take the number 29 (Fukawa//深川) Hiroshima Bus; get off at Atago-machi (愛宕町).

Nukushina Branch Office　

  • Address: 5-1-18 Nukushina, Higashi-ku, Hiroshima City

Hiroshima Bus

  • Take the number 29 (Fukawa//深川) Hiroshima Bus; get off at Shimo-nukushina (下温品).

Hesaka Liaison Office　

  • Address: 2-10-26 Hesaka-Izue, Higashi-ku, Hiroshima City

Hiroden Bus

  • Take the number 12 Hiroden Bus (Hesaka-Niho//戸坂～仁保方面); get off at Sakura-ga-oka Danchi Iriguchi (桜が丘団地入口)
 Inquiries regarding this page

Community Coordination Division, Citizens Affairs Department, Higashi Ward Office
Tel: 082-568-7703 // Fax: 082-262-6986
Email: hi-kusei@city.hiroshima.lg.jp

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