Aki Ward Office
3-4-36 Funakoshi-minami, Aki-ku, Hiroshima City
Aki Ward Office Phone Numbers
Hours and Closings
- Hours of operation: 8:30 am to 5:15 pm
- Closed: Weekends, national holidays, December 29-January 3, August 6
Note 1: Family Registry notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed.
Note 2: You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, and national holidays.
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休日の窓口は市役所サービス・コーナーへ
Citizens Service Counter (Japanese)
Divisions and Their Locations
(Please note that all links lead to Japanese pages)
Departments/Divisions in the Aki Ward Office
- Citizens Affairs Department (Community Coordination Division, Community Revitalization Division, Citizens Affairs Division, National Insurance and Pension Division)
- Agriculture, Forestry, and Construction Department (Maintenance and Management Division, Agriculture and Forestry Division, Architecture Division, Local Development Division)
- Divisions Not Belonging to Departments (Accounting Division, Eastern Municipal Tax Office)
Departments/Divisions in the Aki General Welfare Center
Public Welfare Department (Family and Health Services Division, Longevity and Health Services Division, Health Services and Welfare Division)
Description of Main Responsibilities and Contact Information of Each Division
Citizens Affairs Department
Community Coordination Division
- Phone: 082-821-4903
- Mail: [email protected]
Primary Responsibilities
Products/construction contracts, general ward office building management, PR newsletter publishing, ward citizens consultations/comments/requests, ward website management, statistical surveys, election administration commission clerical work
Community Revitalization Division
- Phone: 082-821-4905
- Mail: [email protected]
Primary Responsibilities
Town planning for a better community, children’s community centers, playgrounds, development/upkeep/repairs for assembly halls, coordination with community organizations such as neighborhood associations, promotion of traffic safety measures, changes/certifications of indication of residential address, declaring residence numbers, disaster preparedness planning
Citizens Affairs Division
- Phone: 082-821-4908
- Mail: [email protected]
Primary Responsibilities
Family Registers, Basic Resident Register, inkan seal registration and certificates, permissions for cremations and urn burials, entering elementary/junior high school/changing schools due to moving, temporary permission to drive unregistered vehicles
National Insurance and Pension Division
- Phone: 082-821-4910
- Mail: [email protected]
Primary Responsibilities
National health insurance, national pension, support for war victims/bereaved families of war victims
Public Welfare Department
Mutual Community Support Division
Mail: [email protected]
Integrated Community Support Section
Phone:082-821-1707
Primary Responsibilities
Coordinating with social workers and children's social workers, coordinating with community organizations and health and medical organizations
Integrated Community Care Promotion Center
Phone:082-821-2810
Primary Responsibilities
Promotion of integrated community care, general consultations about health/medical care/welfare, matters regarding support for the Adult Guardianship System
Children and Family Consultation Services
Phone:082-821-2827
Primary Responsibilities
Child welfare consultations (consultations regarding family relations, truancy, delinquency, development, short-term childcare support for school-aged children, suspected abuse, etc)
Community Support Section
Phone:082-821-2820, 082-821-2809
Primary Responsibilities
Issuance of Mother and Child Handbook. health check-ups for infants and young children, vaccinations, health consultations, medical exams and health check-ups, mental health and welfare consultations, consultations and benefits for atomic bomb survivors
Community Childcare Support Center
Phone:082-821-2821
Primary Responsibilities
Consultations regarding newborn/infant care and raising children
Welfare Division
Mail: [email protected]
Senior Citizens Long-Term Care Section
Phone: 082-821-2808(in charge of senior citizens) 082-821-2823 (in charge of care of the elderly)
Primary Responsibilities
Welfare for the elderly, late-stage elderly medical care system, long-term care insurance, certification of care/support needs
Child Welfare Section
Phone: 082-821-2813
Primary Responsibilities
Consultations about entering nursery schools (etc), child allowances, medical benefits for children, support for single-parent households, short-term childcare support (for mothers and children), medical care for premature babies
Disabled Citizens Welfare Section
Phone: 082-821-2816
Primary Responsibilities
Issuance of Physical Disability Certificates, Special Needs Certificates, and Mental Disability Health and Welfare Certificates, independent-living support and treatment (out-patient mental health treatment/rehabilitation/special needs medical treatment), disabled citizens welfare services, specific medical fees (designated intractable diseases), specific chronic diseases in children
Family and Health Services Division
Mail: [email protected]
Management Section
Phone: 082-821-2804
Primary Responsibilities
Promotion of blood donation, collection of donations for the Aki Ward area of the Red Cross, payment of disaster relief funds (condolence funds), matters related to General Welfare Center management
Public Assistance Section I・Public Assistance Section II
Phone: 082-821-2806
Primary Responsibilities
Matters related to public welfare
Agriculture, Forestry, and Construction Department
Maintenance and Management Division
Mail: [email protected]
Property Administration Section
Phone: 082-821-4921, 082-821-4922
Primary Responsibilities:
Permission for road occupancy, permission for outdoor signboards, city road certification and area determination, subsidies for streetlights, subsidies for upkeep of private roads, permission for park usage, confirmation of public and private property lines, issuance of road width certificates, applications for cancelling the registered use of bicycle parking
Maintenance Section
Phone: 082-821-4933
Primary Responsibilities:
Repair of road potholes and guardrails, upkeep of streetlights (eg changing bulbs), roadwork approval, maintenance and repairs of public parks/green spaces (eg playground equipment upkeep), roadside tree maintenance and management (eg pruning)
Land Acquisition Section
Phone: 082-821-4925
Primary Responsibilities:
Acquisitions and such of land for roads
Agriculture and Forestry Division
Mail: [email protected]
Agriculture and Forestry Promotion Section
Phone: 082-821-4946
Primary Responsibilities:
Promotion of agriculture and forestry, guidance for farming techniques and technology, promotion of the Sato-Yama Ato Mura, wild animal rescue/control, maintenance and upkeep for Ikoi-no-Mori Forest and Park, farmland paperwork (clerical support for the Agriculture Commission)
Agriculture and Forestry Engineering Section
Phone: 082-821-4947
Primary Responsibilities:
Construction of farming/forestry facilities, disaster recovery construction for farmland and farming facilities, land restoration
Architecture Division
Mail: [email protected]
Municipal Housing Section
Phone: 082-821-4928
Primary Responsibilities:
Applications for municipal housing
Architecture Section
Phone: 082-821-4929
Primary Responsibilities:
Acceptance and review of construction planning applications, architecture consultations
Local Development Division
Mail: [email protected]
Development Section I
Phone: 082-821-4935
Primary Responsibilities
Construction/improvement of city/prefectural roads, park/green space development, construction of landslide prevention measures for steep sloping land
Development Section II
Phone: 082-821-4936
Primary Responsibilities
Development of city planning roads/Hiroshima Higashi Bypass
Sewer Development Section
Phone: 082-821-4941, 082-821-4942
Primary Responsibilities
Sewer pipe line maintenance and management, connective construction for and planning/inspection of drainage facilities, construction/renovation of sewer pipe lines
Divisions Not Belonging to Departments
Accounting Division
- Phone: 082-821-4938
- Mail: [email protected]
Primary Responsibilities
Receipt of cash funds/products and management of payments, storage, and record-keeping
Eastern Municipal Tax Office Aki Tax Room
- Phone: 082-821-4913
- Mail: [email protected]
Primary Responsibilities
Issuance of municipal tax certificates, issuance of motor scooter license plates, municipal tax (etc) collections
Health and Sanitation Office Aki Ward Branch
Tel: 082-821-2829
Primary Responsibilities
Operating permit applications for pharmaceutical, environmental sanitation, and food hygiene facilities, license applications for health professionals (etc) (e.g. doctors, nurses, public health nurses, physical therapists, pharmacists, narcotics handlers, nutritionists, cooks), lending of protective clothing for wasp removal
Eastern Area Multi-Level Crossing Development Office, Urban Roads Division, Roads Department, Roads and Transportation Bureau
- Phone: 082-821-5058
- Mail: [email protected]
Primary Responsibilities
Matters related to the construction of road/railway multi-level crossings for the JR Sanyo main line and the Kure Line (Hiroshima City Eastern Area Multi-Level Crossing Project)
*If you’re not sure which division or section to contact, please call the Community Coordination Division (Tel: 082-821-4903, Fax: 082-822-8069). Calls made afterhours or when the office is closed will be forwarded to the Security Office of the Aki Ward Office.
Aki Ward Office Location
- Address
3-4-36 Funakoshi-minami, Aki-ku, Hiroshima City 736-8501 - Directions via Public Transportation
- Hiroden Bus (広電バス): one minute walk from the Funakoshi-cho bus stop (船越町)
- Geiyō Bus (芸陽バス): one minute walk from the Funakoshi-cho bus stop (船越町)
- JR: 10 minute walk from Kaitaichi Station (海田市駅)
- Hours and Closings
- Opening hours: 8:30 am to 5:15 pm
- Closed: Weekends, national holidays, December 29-January 3, August 6
- Phone Number
Please refer to the listings for the Aki Ward Office
Note: Family Register notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed. You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, national holidays, and August 6. - Floor Plan
The floor plan for the Aki Ward Office can be found in the link below.
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休日の窓口は市役所サービス・コーナーへ
Citizens Service Counter (Japanese) - 安芸区役所のフロア図
Nakano Branch Office Location and Phone Numbers
- Address
3-20-9 Nakano, Aki-ku, Hiroshima City 739-0321- Phone: 082-893-2121
- Mail: [email protected]
- Directions via Public Transportation
- Geiyō Bus (芸陽バス): Five minute walk from the Sannō-bashi bus stop (山王橋)
- JR: 15 minute walk from Aki Nakano Station (安芸中野駅)
- Hours and Closings
- Opening hours: 8:30 am to 5:15 pm
- Closed: Weekends, national holidays, December 29-January 3, August 6
- Primary Responsibilities
Family Registers, Basic Resident Registers, inkan seal registration and certificates, permissions for cremations and urn burials, entering elementary/junior high school/changing schools due to moving, clerical affairs for national health insurance/national pension, collection of municipal taxes, handling of applications for welfare services (some exceptions apply)
Note: Family Register notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed. You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, national holidays, and August 6.
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休日の窓口は市役所サービス・コーナーへ
Citizens Service Counter (Japanese)
Hataka Liaison Office Location and Phone Numbers
- Address
3-30-15 Hataka, Aki-ku, Hiroshima City 736-0088
Phone: 082-827-0600 - Directions via Public Transportation
Geiyō Bus (芸陽バス): One minute walk from the Hongō bus stop (本郷) - Hours and Closings
- Opening hours: 8:30 am to 5:15 pm
- Closed: Weekends, national holidays, December 29-January 3, August 6
- Primary Responsibilities
Issuance of copies of Family Registers, Resident Records (Certificates of Residence)
Note: Family Register notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed. You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, national holidays, and August 6.
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休日の窓口は市役所サービス・コーナーへ
Citizens Service Counter (Japanese)
Ato Branch Office Location and Phone Numbers
- Address
6257-2 Ato-cho, Aki-ku, Hiroshima City 731-4231- Phone: 082-856-0211
- Mail: [email protected]
- Directions via Public Transportation
- Geiyō Bus (芸陽バス): One minute walk from the Ato Branch Office bus stop (阿戸出張所//Ato Shucchōsho)
- Hiroden Bus(広電バス): Three minute walk from the Ato Branch Office bus stop (阿戸出張所//Ato Shucchōsho)
- Hours and Closings
- Opening hours: 8:30 am to 5:15 pm
- Closed: Weekends, national holidays, December 29-January 3, August 6
- Primary Responsibilities
Family Registers, Basic Resident Registers, inkan seal registration and certificates, permissions for cremations and urn burials, entering elementary/junior high school/changing schools due to moving, clerical affairs for national health insurance/national pension, collection of municipal taxes, handling of applications for welfare services (some exceptions apply)
Note: Family Register notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed. You can use the Citizens Service Counter (Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, national holidays, and August 6.
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休日の窓口は市役所サービス・コーナーへ
Citizens Service Counter (Japanese)
Yano Branch Office Location and Phone Numbers
- Address
5-7-18 Yano-higashi, Aki-ku, Hiroshima City 736-0083- Phone: 082-888-1112
- Mail: [email protected]
- Directions via Public Transportation
- Hiroden Bus(広電バス): One minute walk from the Yano Branch Office bus stop (矢野出張所前//Yano Shucchōsho-mae)
- JR: 15 minute walk from Yano Station (矢野駅)
- Hours and Closings
- Opening hours: 8:30 am to 5:15 pm
- Closed: Weekends, national holidays, December 29-January 3, August 6
- Primary Responsibilities
Family Registers, Basic Resident Registers, inkan seal registration and certificates, permissions for cremations and urn burials, entering elementary/junior high school/changing schools due to moving, clerical affairs for national health insurance/national pension, collection of municipal taxes, handling of applications for welfare services (some exceptions apply)
Note: Family Register notifications may be submitted to the Security Office on the first floor of the Aki Ward Office afterhours and on days when the office is closed. You can use the Citizens Service Counter(Japanese) to apply for copies of official documents such as your Resident Records (Certificates of Residence), etc, on weekends, national holidays, and August 6.
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休日の窓口は市役所サービス・コーナーへ
Citizens Service Counter(Japanese)
Inquiries regarding this page
Community Coordination Division, Citizens Affairs Department, Aki Ward Office
1-6-34 Kokutaiji-machi, Naka-ku, Hiroshima
Tel: 082-821-4903 / Fax: 082-822-8069
Mail: [email protected]