What To Do In The Event Of A Death
Contact points, such as Ward Offices and Branch Offices, are shown in the tables below.
Please click the link below for information on municipal crematoriums.
When there is an asterisk (*) in the column of ‘Division in charge,’ procedures can be carried out at Branch Offices as well, which have jurisdiction over the area of your address.
|
Necessary procedures |
What to bring |
Procedural methods/Persons who need to take procedures |
Division in charge |
|---|---|---|---|
| Death Notification | Death Certificate, personal seal | Within 7 days of the day you are informed of the death | Citizens Affairs Division in the Ward Office* |
The following procedures are required only for relevant persons. Relevant persons must take these necessary procedures without fail.
| Necessary procedures | What to bring | Procedural methods/Persons who need to take procedures | Division in charge |
|---|---|---|---|
|
Return of Personal Seal Registration Certificate |
Personal Seal Registration Certificate (card) | A Personal Seal Registration Certificate automatically becomes invalid after a death notification is filed. Please return the certificate. | Citizens Affairs Division in the Ward Office* |
|
Return of Basic Resident Registration Card |
Basic Resident Registration Card | A Basic Resident Registration Card automatically becomes invalid after a death notification is filed. Please return the card. | Citizens Affairs Division in the Ward Office* |
|
Notification of change of the head of household |
Personal identification document (driver’s license, passport, etc.) | When the head of your household dies and there are several members in your household, you are required to file a notification within14 days of death. In some cases, the notification may be unnecessary. For more information, please contact the Citizens Affairs Division. | Citizens Affairs Division in your Ward Office* |
|
Termination of National Health Insurance |
National Health Insurance card | When a person enrolled in National Health Insurance dies, it is necessary to take procedures for termination of National Health Insurance. | Health and Pension Division in the Ward Office* |
|
Application for funeral allowance under National Health Insurance |
National Health Insurance card, seal of the person arranging the funeral, Cremation (Burial) Permit, item showing a savings account number in the name of the person arranging the funeral |
When a person enrolled in National Health Insurance dies, application for funeral allowance can be made by the person arranging the funeral. Please note that the allowance will not be paid if two years have passed from the day following the funeral. |
Health and Pension Division in your Ward Office* |
|
National Pension (those enrolled in National Pension) |
In some cases, a lump-sum death benefit, Basic Pension for Bereaved Families, and a widow’s annuity may be claimed. For more information, please contact the Health and Pension Division. |
In some cases, a lump-sum death benefit, Basic Pension for Bereaved Families, and a widow’s annuity may be claimed. For more information, please contact the Health and Pension Division. |
Health and Pension Division in your Ward Office* |
|
National Pension (those who received National Pension) |
It is necessary to file a death notification of a pension recipient or claim for unpaid pension benefits. Required documents and places of submission of the documents as well as the necessary procedures vary depending on the type of pension. For more information, please contact the Health and Pension Division. (In the case of an employee pension, please contact the Japan Pension Service, and in the case of a mutual aid pension, please contact individual mutual aid associations.) |
It is necessary to file a death notification of a pension recipient or claim for unpaid pension benefits. Required documents and places of submission of the documents as well as the necessary procedures vary depending on the type of pension. For more information, please contact the Health and Pension Division. (In the case of an employee pension, please contact the Japan Pension Service, and in the case of a mutual aid pension, please contact individual mutual aid associations.) | Health and Pension Division in the Ward Office* |
|
Motorized bicycles and small-sized special motor vehicles |
Please follow the procedures for change of owner or vehicle disposal. For more information, please contact the Municipal Taxation Office or the Tax Services Office. |
Please follow the procedures for change of owner or vehicle disposal. For more information, please contact the Municipal Taxation Office or the Tax Services Office. |
Municipal Taxation Office Tax Services Office |
|
Transfer (succession) of the right to use a municipal cemetery (or Takamagahara Cemetery) due to succession |
When a person who has the right to use a municipal cemetery (or Takamagahara Cemetery) dies, it is necessary to take procedures to transfer or inherit the right. Documents required for the procedures vary depending on who will inherit the right. For more information, please contact the Environmental Health Division.
|
When a person who has the right to use a municipal cemetery (or Takamagahara Cemetery) dies, it is necessary to take procedures to transfer or inherit the right. Documents required for the procedures vary depending on who will inherit the right. For more information, please contact the Environmental Health Division.
|
Environmental Health Division, Health and Welfare Bureau |
|
Child allowance |
Since eligibility for the allowance is automatically lost after a death notification, no procedures are necessary. To receive unpaid allowance, however, it is necessary to take procedures to claim for the allowance. If a spouse becomes a recipient of the allowance on behalf of the deceased, it is necessary to make a new application. Please make sure to contact the Health Services and Welfare Division. |
Since eligibility for the allowance is automatically lost after a death notification, no procedures are necessary. To receive unpaid allowance, however, it is necessary to take procedures to claim for the allowance. If a spouse becomes a recipient of the allowance on behalf of the deceased, it is necessary to make a new application. Please make sure to contact the Health Services and Welfare Division. | Health Services and Welfare Division in your Ward Office* |
|
Child support allowance |
Copy of your family register, copy of your Resident Record, personal seal, etc. | When the father or mother of a child dies and the surviving spouse cannot receive a survivor’s pension, he/she may be eligible for the allowance. Please contact the Health Services and Welfare Division. | Health Services and Welfare Division in your Ward Office* |
|
Loss of child support allowance |
Personal seal of the notifier, Child Allowance Certificate, document showing confirmation of death, etc. | In some cases, unpaid allowance may be claimed. A guardian of a child may be eligible to make a new application for the allowance on behalf of the deceased recipient. Please contact the Health Services and Welfare Division. | Health Services and Welfare Division in your Ward Office* |
|
Loss of or change in medical expense subsidies for infants and children |
Beneficiary certificate, personal seal, etc. | Please return the beneficiary certificate. If the father or mother of an infant or a child dies, it is necessary to take procedures to change the guardian. For more information, please contact the Health Services and Welfare Division. | Health Services and Welfare Division in your Ward Office* |
|
Loss of or change in medical expense subsidies for single-parent families |
Beneficiary certificate, personal seal, etc. | Please return the beneficiary certificate. In some cases, it may be necessary to take procedures for changes. For more information, please contact the Health Services and Welfare Division. | Health Services and Welfare Division in the Ward Office |
|
Termination of loans to mothers with dependent children and widows |
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Those who received loans For more information, please contact the Health Services and Welfare Division. |
Health Services and Welfare Division in the Ward Office |
|
Loss of medical expense subsidies for the severely multiple handicapped |
Beneficiary certificate, personal seal | Please return the beneficiary certificate. | Health Services and Welfare Division in the Ward Office* |
|
Return of Handbook for the Physically Handicapped |
Handbook for the Physically Handicapped, personal seal of the notifier | Those who had a Handbook for the Physically Handicapped | Health Services and Welfare Division in the Ward Office* |
|
Return of Handbook for the Mentally Handicapped |
Handbook for the Mentally Handicapped, personal seal of the notifier | Those who had a Handbook for the Mentally Handicapped | Health Services and Welfare Division in the Ward Office* |
|
Special disability allowance, disabled child welfare allowance, and temporary welfare allowance |
Personal seal of the notifier, deposit passbook of the spouse, etc. (if there are unpaid allowances) | Those who were certified as eligible for the allowances | Health Services and Welfare Division in your Ward Office |
|
Loss of special child support allowance |
Personal seal of the notifier, Special Child Support Allowance Certificate, document showing confirmation of death, etc. | In some cases, unpaid allowance may be claimed. A guardian of a child may be eligible to make a new application for the allowance on behalf of the deceased recipient. Please contact the Health Services and Welfare Division. | Health Services and Welfare Division in your Ward Office |
|
Application for mutual pension for the physically and mentally handicapped or condolence money |
Required items and procedures are different on a case-by-case basis. For more information, please contact the Health Services and Welfare Division. |
Required items and procedures are different on a case-by-case basis. For more information, please contact the Health Services and Welfare Division. | Health Services and Welfare Division in the Ward Office |
|
Return of claimant certification for welfare services for the handicapped |
Claimant certification | Please return the claimant certification. | Health Services and Welfare Division in the Ward Office |
|
Return of Mental Disability Certificate |
Mental Disability Certificate | Please return the Mental Disability Certificate. | Health Services and Welfare Division in the Ward Office |
|
Loss of psychiatric rehabilitation (psychosocial rehabilitation/medical rehabilitation) services |
Claimant Certification for Medical Care | Please return the Claimant Certification for Medical Care. | Health Services and Welfare Division in the Ward Office |
|
Notification of termination of the use of welfare or emergency call services |
Handbook for the Physically Handicapped, personal seal of the notifier | Please take procedures to terminate the use of services at the Health Services and Welfare Division in your Ward Office. | Health Services and Welfare Division in your Ward Office |
|
Notification of termination of a research project for the treatment of special chronic diseases |
Special Medical Care Certificate | Please file a notification of termination of treatment and return the Special Medical Care Certificate. | Health Services and Welfare Division in the Ward Office |
|
Termination of the use of emergency or welfare call services, meal delivery service, and provision of in-home care products for homebound elderly people |
Personal seal | When a handicapped person who uses these services dies, it is necessary to take procedures to terminate the use of services. | Longevity and Health Division in the Ward Office |
|
Application for funeral allowance for A-bomb survivors |
Atomic Bomb Survivor’s Certificate, Cremation (Burial) Permit, Death Certificate or Postmortem Certificate, personal seal and deposit passbook of the applicant, etc. |
The person arranging the funeral can make an application. If the deceased A-bomb survivor received an allowance for A-bomb survivors, please return the allowance certificate. | Longevity and Health Division in your Ward Office* |
|
Return of Atomic Bomb Survivor’s Certificate |
Atomic Bomb Survivor’s Certificate, Type-I Health Examination Certificate, Type-II Health Examination Certificate | Please return the Atomic Bomb Survivor’s Certificate and other certificates. | Longevity and Health Division in the Ward Office |
|
Return of Late-stage Elderly Health Insurance Card |
Late-stage Elderly Health Insurance Card, Payment Limit/Standard Individual Payment Limit Reduction Approval Certificate, etc. | Please return the Late-stage Elderly Health Insurance Card and other relevant certificates. | Longevity and Health Division in the Ward Office* |
|
Application for funeral allowance under Late-stage Elderly Health Insurance |
Late-stage Elderly Health Insurance Card, personal seal, Cremation (Burial) Permit, item showing confirmation of the savings account number in the name of the person arranging the funeral | The person arranging the funeral can make an application. Please note that the allowance will not be paid if two years have passed from the day following the funeral. | Longevity and Health Division in your Ward Office* |
|
Return of Nursing Care Insurance Card |
Nursing Care Insurance Card, Individual Payment Limit Certificate (only relevant persons) | Those aged 40 or older who had a Nursing Care Insurance Card | Longevity and Health Division in the Ward Office* |
|
Notification of termination of research into treatment for specific child chronic diseases |
Medical registration card | Please file a notification of termination of treatment and return the medical registration card. | Public Relations Division in the Ward Office |
|
Loss of psychiatric rehabilitation (rehabilitative treatment) service |
Claimant Certification for Medical Care for psychiatric rehabilitation service | Please return the Claimant Certification for Medical Care for psychiatric rehabilitation service. | Public Relations Division in the Ward Office |
|
Change of borrower of loans for flush toilet facilities (those who are redeeming the loans) |
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Please contact the Management and Planning Division, Sewerage Bureau, by phone. (Tel: 082-241-8257) |
Management and Planning Division, Sewerage Bureau |
|
Termination of human waste pumping service or change in the number of toilet users or of an applicant |
Please contact the Environmental Business Division, Hiroshima Urban Development Corporation. (Tel: 082-244-7791) * For those living in the Nukushina, Kaminukushina, Umaki, or Fukuda area in Higashi Ward, or in Aki Ward, please contact the Aki Regional Sanitary Facility Management Association. (Tel: 082-885-2534) |
Please contact the Environmental Business Division, Hiroshima Urban Development Corporation. (Tel: 082-244-7791) * For those living in the Nukushina, Kaminukushina, Umaki, or Fukuda area in Higashi Ward, or in Aki Ward, please contact the Aki Regional Sanitary Facility Management Association. (Tel: 082-885-2534) |
Operations Division II, Operations Department, Environment Bureau |
|
Succession of the right to live in a municipal house |
When a rightful owner of a municipal house dies and the person(s) who lived together with him/her will continue to live in the house, it is necessary to take prescribed procedures to gain approval. It is required to meet certain requirements to gain approval. For more information, please contact the Building Division. |
When a rightful owner of a municipal house dies and the person(s) who lived together with him/her will continue to live in the house, it is necessary to take prescribed procedures to gain approval. It is required to meet certain requirements to gain approval. For more information, please contact the Building Division. | Building Division in your Ward Office |
|
Change in the number of people living together in a municipal house |
When a person living with you in a municipal house dies, you are required to take prescribed procedures. For more information, please contact the Building Division. |
When a person living with you in a municipal house dies, you are required to take prescribed procedures. For more information, please contact the Building Division. | Building Division in your Ward Office |
|
Notification of succession of farmland |
Certification of All Land Records after registration of land succession, informal seal of the notifier (letter of proxy if a proxy is making the notification), etc. | Please file a notification of succession, using a designated form, within approximately 10 months of succession. Forms are available at the Secretariat, Agriculture Committee, or can be downloaded from the official website of Hiroshima City. For more information, please contact the Secretariat, Agriculture Committee. | Secretariat, Agriculture Committee |
| Notification of forestland owner | Document proving that the notifier has the ownership of forestland, such as a map of demarcated plots attached to a land register and a Certificate of Registered Matters | When the owner of forestland, which is subject to notification, dies, it is necessary to file a notification of ownership, using a designated form, within 90 days of death. Forms are available at the Agriculture and Forestry Division and the Regional Development Promotion Division in Ward Offices, or can be downloaded from the official website of Hiroshima City. For more information, please contact the divisions in charge. |
Agriculture and Forestry Division in the Ward Office (Asaminami, Asakita, Aki, and Saeki Wards) Regional Development Promotion Division in the Ward Office (other Wards) |
Inquiries regarding this site
Citizens Affairs Division in Ward Offices, Branch Offices, and Liaison Offices