本文
6. Staying Prepared for Natural Disasters << | 7. Places to Get Useful Advice and Information | ↑ Return to Contents |
A variety of consultation services are provided by foreign language speaking staff for those who are not confident in their Japanese abilities.
Volunteer interpreters are on hand when you need help regarding paperwork, procedures, or during consultations at government offices, such as local ward offices. You need to request an interpreter (free of charge) through government offices.
Inquiries: City Diversity & Inclusion Division, Hiroshima Peace Culture Foundation // Tel: 082-242-8879
Note: Unless otherwise stated, services are only available in Japanese.
Consultation Topic |
Name, Telephone Number (etc) |
Office Hours, Languages (etc) |
|
---|---|---|---|
daily life
|
Hiroshima City & Aki County International Resident Consultation Service
Address: 1-5 Nakajima-cho, Naka-ku International Conference Center Hiroshima
Tel: 082-241-5010 Fax: 082-242-7452 soudan@pcf.ciy.hiroshima.jp |
Mon to Fri 9 am – 4 pm (Except for national holidays, August 6 and December 29 – January 3)
Languages available Chinese, Spanish, Portuguese, Vietnamese ,English and Fillipino-speaking staff (Other languages available with the help of volunteer interpreters and translation computer tablets.)
Consultation services with Immigration Services Agency staff available on the 2nd Friday of every month from 1:30 pm – 4 pm (reservations necessary) |
|
|
Aki Ward Office Consultation Service
Address: 3-4-36 Funakoshi-minami, Aki-ku Community Coordination Division Aki Ward Office 2F |
2nd Wed (Portuguese) 3rd Thurs (Spanish)
10:15 am – 12:30 pm; 1:30 pm – 4 pm |
|
Moto-machi Management Office Consultation Service
Address: 19-5 Moto-machi Naka-ku Moto-machi Management Office |
2nd Tues (Chinese)
10:15 am – 12:30 pm; 1:30 am – 4 pm |
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Hiroshima International Center Consultation Service for Foreign Residents
8-18 Naka-machi, Naka-ku Hiroshima Crystal Plaza 6F
Toll-free number for consultations Tel: 0120-783-806 |
Consultations about daily life Mon to Fri 10 am – 12 pm; 1 pm – 7 pm Sat 9:30 am – 12 pm; 1 pm – 6 pm
Consultations about visa status, social security, working conditions, etc Thurs, Sat 10 am – 12 pm; 1 pm – 4 pm (Except for national holidays, and December 28 – January 4)
Languages available English, Chinese, Vietnamese, Korean, Tagalog, Portuguese, Indonesian, Thai, Spanish, and Nepali (Interpretation services also available via telephone) |
|
|
Immigration Information Center
Tel: 0570-01-3904 03-5796-7112 |
Mon to Fri 8:30 am – 5:15 pm
Languages available English, Korean, Chinese, Spanish, and others |
|
Visa Support Center Hiroshima
Address: 8-26 Kami-hatchobori, Naka-ku Maple Hatchobori #803
Tel: 082-223-5581 |
Mon, Tues ,Wed, Fri 10 am – 5 pm Reservations necessary |
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Ministry of Justice Foreign-language Human Rights Hotline
Tel: 0570-09-0911 |
Mon to Fri 9 am – 5 pm (Except national holidays, and December 29 – January 3)
Languages available English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, and Thai |
|
|
Hiroshima Foreign Workers Labor Conditions Consultation Service (Hiroshima Labor Bureau Inspection Division)
Address: 6-30 Kami-hatchobori, Naka-ku Joint Government Building No. 2, 5F
Tel: 082-221-9242 |
9 am – 12 pm; 1 pm – 4:30 pm
Languages available Portuguese and Spanish (Mon, Tues, Thurs, Fri) Chinese (Fri) |
|
Hiroshima Central Foreign Workers Labor Conditions Consultation Service (Hiroshima Central Labor Standards Inspection Office)
Address: 6-30 Kami-hatchobori, Naka-ku Joint Government Building No. 2, 1F
Tel: 082-221-2460 |
9:30 am – 12 pm; 1pm – 5 pm
Languages available Vietnamese (Tues)
|
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Hiroshima Foreign Residents Employment Service Office
Address: 8-2 Kami-hatchobori, Naka-ku (Hello Work Hiroshima Office)
Tel: 082-511-1181 |
8:30 am – 12 pm; 1 pm – 5:15 pm
Languages available Spanish and Portuguese (Mon, 2nd and 4th Wed, Thurs) Chinese (Mon to Fri) English (Tues) |
|
Hello Work Hiroshima Higashi
Address: 13-7 Hikarigaoka, Higashi-ku
Tel: 082-264-8609 |
9 am – 5pm
Languages available Spanish (Mon, Wed, and Thurs) Portuguese (Mon to Fri) English (Mon, Wed, and Thurs) |
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|
Hiroshima City Citizens Consultation Center
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 1F)
Tel: 082-504-2120 |
Mon to Fri 8:30 am – 5 pm (Except for national holidays, August 6, and December 29 – January 3) |
|
|
Ministry of Internal Affairs and Communications Administrative Counselling Center Kikumimi
Address: 6-30 Kami-Hatchobori, Naka-ku Joint Government Building No. 4, 13F
Tel: 0570-090110 (Nationwide) Tel: 082-222-1100 (Hiroshima) kikumimi.japan@soumu.go.jp (English only) |
Mon to Fri 8:30 am – 5:15 pm (Except for national holidays and December 29 – January 3)
|
|
|
Spousal Domestic Violence Counseling and Support Center
Tel: 082-504-2412 |
Mon to Fri 10 am – 5 pm
(Except for national holidays, August 6, and December 29-January 3)
・Female consultation staff are on hand |
|
Telephone Consultation Service During Holidays
Tel: 082-252-5578 |
Sat, Sun, national holidays, and August 6 10 am – 5 pm (Except for December 29 – January 3) |
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Hiroshima City Violence Consultation Center
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 12F)
Tel: 082-504-2710 Fax: 082-504-2712 |
Mon to Fri 8:30 am – 5 pm (Except for national holidays, August 6, and December 29 – January 3)
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Hiroshima City General Consultation Service for Victims of Crime
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 12F)
Tel: 082-504-2722 |
Mon to Fri 8:30 am – 5:15 pm (Except for national holidays, August 6, and December 29 – January 3) |
|
|
Hiroshima City Healthcare Safety Support Center
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 13F)
Tel: 082-504-2051 Fax: 082-504-2258 |
Mon to Fri 9 am – 3 pm (Except for national holidays, August 6, and December 29 – January 3) |
|
|
Hiroshima Region Urban Area Emergency Consultation Center
Tel: #7119 or 082-246-2000 |
24 hours |
|
|
Child Emergency Telephone Consultations
Tel: #8000 or 082-505-1399 |
Everyday 7 pm – 8 am (overnight) |
|
|
Hiroshima City Consumer Affairs Center
Address: 6-27 Moto-machi, Naka-ku AQ’A Hiroshima Center City 8F
Tel: 082-225-3300 Consumer Hotline: 188 Fax: 082-221-6282 |
10 am – 7 pm (Except for Tues and December 29 – January 3)
|
|
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Hiroshima City Mental Health and Welfare Center
Address: 11-27 Fujimi-cho, Naka-ku (Hiroshima City Public Health Center 4F)
Tel: 082-245-7731 |
Mon to Fri 8:30 am – 5 pm (Except for national holidays, August 6, December 29 - January 3)
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Local ward office Public Health Departments
See 4. Support Services for a list of divisions and further information |
Mon-Fri 8:30 am – 5:15 pm (Except for national holidays, August 6, December 29 – January 3) |
|
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Hiroshima City Youth Counselling Center (Youth consultation)
Tel: 082-242-2117 |
Mon-Sat 9 am – 5 pm (Except for national holidays, August 6, December 29 – January 3) |
|
|
Hiroshima City Youth Counselling Center (Bullying Emergency Hotline) Tel: 082-242-2110 |
24 hours |
When you phone a local ward office, they will connect you to the appropriate division.
Name |
Address |
Tel |
Fax |
---|---|---|---|
Hiroshima City Hall |
1-6-34 Kokutaiji-machi, Naka-ku |
082-245-2111 |
|
Naka Ward Office |
1-4-21 Kokutaiji-machi, Naka-ku |
082-245-2111 |
082-541-3835 |
Higashi Ward Office |
9-38 Higashi-kaniya-cho, Higashi-ku |
082-245-2111 |
082-262-6986 |
Nukushina Branch Office |
5-1-18 Nukushina, Higashi-ku |
082-289-2000 |
|
Minami Ward Office |
1-5-44 Minami-machi, Minami-ku |
082-245-2111 |
082-252-7179 |
Ninoshima Branch Office |
752-74 Aza Yajita, Ninoshima-cho, Minami-ku |
082-259-2511 |
|
Nishi Ward Office |
2-2-1 Fukushima-cho, Nishi-ku |
082-245-2111 |
082-232-9783 |
Asaminami Ward Office |
1-33-14 Furuichi, Asaminami-ku |
082-245-2111 |
082-877-2299 |
Sato Branch Office |
6-29-28 Midorii, Asaminami-ku |
082-877-1311 |
|
Gion Branch Office |
2-48-7 Gion, Asaminami-ku |
082-874-3311 |
|
Numata Branch Office |
7-64-8 Tomo-higashi, Asaminami-ku (Numata Civic Facilities Complex 2F) |
082-848-1111 |
|
Asakita Ward Office |
4-13-13 Kabe, Asakita-ku |
082-245-2111 |
082-815-3906 |
Shiraki Branch Office |
2391-4 Oaza Akiyama, Shiraki-cho, Asakita-ku |
082-828-1211 |
|
Koyo Branch Office |
5-13-7 Fukawa, Asakita-ku |
082-842-1121 |
|
Asa Branch Office |
3052-1 Oaza Imuro, Asa-cho, Asakita-ku |
082-835-1111 |
|
Aki Ward Office |
3-4-36 Funakoshi-minami, Aki-ku |
082-245-2111 |
082-822-8069 |
Nakano Branch Office |
3-20-9 Nakano, Aki-ku |
082-893-2121 |
|
Ato Branch Office |
6257-2 Ato-cho, Aki-ku |
082-856-0211 |
|
Yano Branch Office |
5-7-18 Yano-higashi, Aki-ku |
082-888-1112 |
|
Saeki Ward Office |
2-5-28 Kairoen, Saeki-ku |
082-245-2111 |
082-923-5098 |
Yuki Branch Office |
166 Oaza Wada, Yuki-cho, Saeki-ku |
0829-83-0111 |
0829-83-1129 |
Waterworks Bureau Service Stations
Ward |
Service Station |
Address |
Tel |
Fax |
|
---|---|---|---|---|---|
Naka Ward |
Chuo Service Station |
Naka |
9-32 Moto-machi, Naka-ku |
082-221-5522 |
082-511-6925 |
Higashi Ward |
Higashi |
082-511-6922 |
|||
Minami Ward |
Minami |
082-511-6933 |
082-221-3060 |
||
Nishi Ward |
Nishi |
082-511-6944 |
|||
Asaminami Ward |
Asaminami Service Station |
1-33-14 Furuichi, Asaminami-ku |
082-831-4565 |
082-877-0679 |
|
Asakita Ward |
Asakita Service Station |
4-13-13 Kabe, Asakita-ku |
082-819-3958 |
082-814-8859 |
|
Aki Ward |
Aki Service Station |
3-4-36 Funakoshi-minami, Aki-ku |
082-821-4949 |
082-823-6624 |
|
Saeki Ward |
Saeki Service Station |
2-11-41 Kairoen, Saeki-ku |
082-923-4121 |
082-922-6985 |
Sanitation Offices
Office names |
Address |
Tel |
---|---|---|
Naka Sanitation Office |
1-5-1 Minami-yoshijima, Naka-ku |
082-241-0779 |
Minami Sanitation Office |
3-17-2 Shinonome, Minami-ku |
082-286-9790 |
Nishi Sanitation Office |
7-7-1 Shoko-center, Nishi-ku |
082-277-6404 |
Asaminami Sanitation Office |
4-4013-1 Tomo-kita, Asaminami-ku |
082-848-3320 |
Asakita Sanitation Office |
1471-8 Oaza Nakajima, Kabe-cho, Asakita-ku |
082-814-7884 |
Aki Sanitation Office |
2-3-18 Yano-shin-machi, Aki-ku |
082-884-0322 |
Saeki Sanitation Office |
1-4-48 Kairoen, Saeki-ku |
082-922-9211 |
Municipal Tax Office Municipal Resident Tax Sections
Office names |
Address |
Tel |
Central Municipal Tax Office |
Naka Ward Office |
082-504-2564 (Naka Ward jurisdiction) 082-504-2751 (Minami Ward jurisdiction) |
Eastern Municipal Tax Office |
Higashi Ward Office |
082-568-7719 (Higashi Ward and Aki Ward jurisdictions) |
Western Municipal Tax Office |
Nishi Ward Office |
082-532-0942 (Nishi Ward jurisdiction) 082-532-1012 (Saeki Ward jurisdiction) |
Northern Municipal Tax Office |
Asaminami Ward Office |
082-831-4935 (Asaminami Ward jurisdiction) 082-831-5016 (Asakita Ward jurisdiction) |
Payment Departments (Consultations about the collection of Residents Tax, etc)
Ward (etc) |
Division |
Tel |
|
Fax |
---|---|---|---|---|
Naka Ward |
Collections Division I |
082-504-0131 |
tyoshu1@city.hiroshima.lg.jp |
082-249-3901 |
082-504-0134 |
||||
Higashi Ward |
Collections Division III |
082-504-0321 |
tyoshu3@city.hiroshima.lg.jp |
|
Minami Ward |
Collections Division I |
082-504-0132 |
tyoshu1@city.hiroshima.lg.jp |
|
082-504-0133 |
||||
Nishi Ward |
Collections Division II |
082-504-0211 |
tyoshu2@city.hiroshima.lg.jp |
|
082-504-0212 |
||||
082-504-0214 |
||||
Asaminami Ward |
Collections Division IV |
082-504-0411 |
tyoshu4@city.hiroshima.lg.jp
|
|
082-504-0412 |
||||
Asakita Ward |
Collections Division IV |
082-504-0413 |
||
082-504-0414 |
||||
Aki Ward |
Collections Division III |
082-504-0322 |
tyoshu3@city.hiroshima.lg.jp |
|
Saeki Ward |
Collections Division II |
082-504-0213 |
tyoshu2@city.hiroshima.lg.jp |
|
Outside Hiroshima City |
Collections Division III |
082-504-0323 |
tyoshu3@city.hiroshima.lg.jp |
|
082-504-0324 |
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All Areas (Large-sum Tax Delinquency) |
Special Delinquent Payment Division |
082-504-2128 |
tokutai@city.hiroshima.lg.jp |
Local ward office Public Health Departments (Consultations about health and welfare)
Ward |
Address |
Tel |
|||
---|---|---|---|---|---|
Mutual Community Support Division |
Welfare Division |
Family and Health Services Division |
|||
|
Long-term Care Section |
||||
Naka Ward |
〒730-8565 4-1-1 Ote-machi |
082-504-2109 082-504-2528 082-504-2739 082-504-2174 082-504-2586 |
082-504-2569 082-504-2588 |
082-504-2570 082-504-2478 |
082-504-2571 082-504-2688 082-504-2572 082-504-2689 082-504-2331 082-504-2334 082-504-2443 082-504-2333
|
Higashi Ward |
〒732-8510 9-34 Higashi- kaniya-cho |
082-568-7735 082-568-7729 082-568-7794 082-261-0315 082-568-7731
|
082-568-7733 082-568-7734 |
082-568-7730 082-568-7732 |
082-568-7726 082-568-7727 082-568-7728 |
Minami Ward |
〒734-8523 1-4-46 Minami- machi |
082-250-4133 082-250-4108 082-250-4160 082-250-4134 082-250-4109 |
082-250-4131 082-250-4132 |
082-250-4107 082-250-4138 |
082-250-4104 082-250-4105 082-250-4141 082-250-4149 082-250-4155
|
Nishi Ward |
〒733-8535 2-24-1 Fukushima- cho |
082-294-6384 082-294-6235 082-294-6519 082-503-6288 082-294-6289 |
082-294-6342 082-294-6346 |
082-294-6218 082-294-6585 |
082-294-6117 082-294-6119 082-294-6583 082-294-6069 082-294-6135
|
Asaminami Ward |
〒731-0194 1-38-13 Nakasu |
082-831-4944 082-831-4942 082-831-5017 082-877-2146 082-831-4568
|
082-831-4945 082-831-4946 |
082-831-4941 082-831-4943 |
082-831-4940 082-831-5010 082-831-4973 |
Asakita Ward |
〒731-0221 3-19-22 Kabe |
082-819-0616 082-819-0586 082-819-0639 082-819-0617 082-819-0587
|
082-819-0605 082-819-0608 |
082-819-0585 082-819-0621 |
082-819-0576 082-819-0620 |
Aki Ward |
〒736-8555 3-2-16 Funakoshi- minami |
082-821-2820 082-821-2809 082-821-2827 082-821-2821 082-821-2810
|
082-821-2813 082-821-2816 |
082-821-2808 082-821-2823 |
082-821-2806 |
Saeki Ward |
〒731-5195 1-4-5 Kairoen |
082-943-9733 082-943-9731 082-943-9773 082-921-5010 082-943-9728
|
082-943-9732 082-943-9769 |
082-943-9729 082-943-9730 |
082-943-9726 082-943-9764 |
Fire Services Bureau and Fire Stations
Name |
Address |
Tel |
Fax |
---|---|---|---|
Hiroshima City Fire Services Bureau |
5-20-12 Ote-machi, Naka-ku |
082-246-8211 |
082-247-1645 |
Hiroshima City Naka Fire Station |
5-20-12 Ote-machi, Naka-ku |
082-541-2700 |
082-542-7720 |
Hiroshima City Higashi Fire Station |
2-12-6 Hikari-machi, Higashi-ku |
082-263-8401 |
082-263-7489 |
Hiroshima City Minami Fire Station |
2-5-14 Matoba-cho, Minami-ku |
082-261-5181 |
082-261-5191 |
Hiroshima City Nishi Fire Station |
43-10 Miyako-machi, Nishi-ku |
082-232-0381 |
082-232-3293 |
Hiroshima City Asaminami Fire Station |
1-10-3 Midorii, Asaminami-ku |
082-877-4101 |
082-877-9462 |
Hiroshima City Asakita Fire Station |
4-26-13 Kabe-minami, Asakita-ku |
082-814-4795 |
082-814-9931 |
Hiroshima City Aki Fire Station |
3-12 Horikawa-machi, Kaita-cho, Aki-gun |
082-822-4349 |
082-822-9119 |
Hiroshima City Saeki Fire Station |
7-25-18 Itsukaichi-chuo, Saeki-ku |
082-921-2235 |
082-921-5336 |
Name |
Address |
Tel |
---|---|---|
Consulate-General of the Republic of Korea in Hiroshima |
5-9-17 Midori, Minami-ku |
082-505-2100 |
Office of Thai Trade Representative, Hiroshima |
3-7-47 Senda-machi, Naka-ku Hiroshima Prefectural Information Plaza 5F |
082-249-9911 |
United Nations Institute for Training and Research (UNITAR) Hiroshima Office |
5-44 Moto-machi, Naka-ku Hiroshima Chamber of Commerce and Industry Bldg, 5F |
082-511-2424 |
Note: It describes the accepted time.
Facility |
Specialism |
Mon to Fri |
Saturdays |
Sundays |
Holidays |
---|---|---|---|---|---|
Family doctors This is a doctor who you see regularly, and who is familiar with your physical condition. As some doctors might be able to see you afterhours, it is best to have a family doctor. |
Clinics designated to open on Sundays and national holidays can be found in the day’s newspaper and on the City of Hiroshima website. Look for 当番医(とうばんい) (tōban-i). 9 am – 5:30 pm |
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Hiroshima Citizens Hospital 7-33 Moto-machi, Naka-ku Tel: 082-221-2291 Fax: 082-223-5514 |
Internal medicine and others |
5 pm – 8:30 am (overnight) |
8:30 am – 8:30 am (overnight) |
8:30 am – 8:30 am (overnight) |
8:30 am – 8:30 am (overnight) |
Funairi Citizens Hospital 14-11 Funairi-saiwai-cho, Naka-ku Tel: 082-232-6195 Fax: 082-232-6156 |
Pediatrics |
5 pm – 8:30 am (overnight) |
8:30 am – 8:30 am (overnight) |
8:30 am – 8:30 am (overnight) |
8:30 am – 8:30 am (overnight) |
Asa Citizens Hospital (Closed Aug 6 and Dec 29 to Jan 3) 2-1-1 Kabe-minami, Asakita-ku Tel: 082-815-5211 Fax: 082-814-1791 |
Pediatrics |
|
|
6 pm – 10 pm |
Closed |
Aki Citizens Hospital (Managed by the Hiroshima City Medical Association) (Closed Aug 6, Dec 29 to Jan 3) 2-14-1 Hataka, Aki-ku Tel: 082-827-0121 Fax: 082-827-0561 |
Internal medicine and surgery |
|
8:30 am – 3:30 pm
6 pm – 11 pm
|
6 pm – 11 pm |
6 pm – 11 pm |
Hiroshima City Medical Association Senda-machi Afterhours Emergency Medical Center (Closed Dec 31 to Jan 3)
3-8-6 Senda-machi, Naka-ku Tel: 082-504-9990 Fax: 082-504-9991 |
Internal medicine (15-year-olds or older), ophthalmology, orthopedics, surgery (for injuries) |
7:30 pm – 10:30 pm |
7:30 pm – 10:30 pm |
7:30 pm – 10:30 pm |
7:30 pm – 10:30 pm |
Asa Medical Association Kabe Afterhours Emergency Medical Center (Closed Dec 31 to Jan 3)
4-11-28 Kabe, Asakita-ku Tel: 082-814-9910 Fax: 082-814-9909 |
Internal medicine (15-year-olds or older) |
7:00 pm – 10:30 pm |
7:00 pm – 10:30 pm |
Closed |
Closed |
Hiroshima Oral Health Center
3-2-4 Futabanosato, Higashi-ku Tel: 082-262-2672 Fax: 082-262-2556 |
Dentistry |
Closed |
Closed |
9 am – 3 pm |
9 am – 3 pm |
The City of Hiroshima Official Website and foreign language websites
This site has information in English on matters such as healthcare during national holidays, weekends, and afterhours.
You can search for hospitals and clinics providing foreign language services.
Thirteen informative videos about life in Hiroshima for international residents in Japanese. English, Chinese, Korean and Vietnamese subtitles are available.
Provides tourist information about Hiroshima City and surrounding areas. Available in English, Korean, Chinese (traditional/simplified), French, German, and Thai.