Article ID：0000255649Updated on：2022年4月27日更新印刷ページ表示

7. Places to Get Useful Information | Life in Hiroshima 2021

6. Staying Prepared for Natural Disasters ＜＜

7. Places to Get Useful Advice and Information

7-1 Consultation Services

A variety of consultation services are provided by foreign language speaking staff for those who are not confident in their Japanese abilities.

Volunteer interpreters are on hand when you need help regarding paperwork, procedures, or during consultations at government offices, such as local ward offices. You need to request an interpreter (free of charge) through government offices.

Inquiries: City Diversity & Inclusion Division, Hiroshima Peace Culture Foundation // Tel: 082-242-8879

Note: Unless otherwise stated, services are only available in Japanese.

Consultation Topic	Name, Telephone Number (etc)	Office Hours, Languages (etc)
All aspects of daily life	Hiroshima City & Aki County International Resident Consultation Service Address: 1-5 Nakajima-cho, Naka-ku International Conference Center Hiroshima Tel: 082-241-5010 Fax: 082-242-7452 soudan@pcf.ciy.hiroshima.jp	Mon to Fri 9 am – 4 pm (Except for national holidays, August 6 and December 29 – January 3) Languages available Chinese, Spanish, Portuguese, Vietnamese ,English and Fillipino-speaking staff (Other languages available with the help of volunteer interpreters and translation computer tablets.) Consultation services with Immigration Services Agency staff available on the 2nd Friday of every month from 1:30 pm – 4 pm (reservations necessary)
	Aki Ward Office Consultation Service Address: 3-4-36 Funakoshi-minami, Aki-ku Community Coordination Division Aki Ward Office 2F	2nd Wed (Portuguese) 3rd Thurs (Spanish) 10:15 am – 12:30 pm; 1:30 pm – 4 pm
Moto-machi Management Office Consultation Service Address: 19-5 Moto-machi Naka-ku Moto-machi Management Office	2nd Tues (Chinese) 10:15 am – 12:30 pm; 1:30 am – 4 pm
Visa status Social security Working conditions Legal advice Human rights Daily life	Hiroshima International Center Consultation Service for Foreign Residents 8-18 Naka-machi, Naka-ku Hiroshima Crystal Plaza 6F Toll-free number for consultations Tel: 0120-783-806	Consultations about daily life Mon to Fri 10 am – 12 pm; 1 pm – 7 pm Sat 9:30 am – 12 pm; 1 pm – 6 pm Consultations about visa status, social security, working conditions, etc Thurs, Sat 10 am – 12 pm; 1 pm – 4 pm (Except for national holidays, and December 28 – January 4) Languages available English, Chinese, Vietnamese, Korean, Tagalog, Portuguese, Indonesian, Thai, Spanish, and Nepali (Interpretation services also available via telephone)
Visas Residence status Permanent residence Naturalization International marriage etc	Immigration Services Agency Immigration Information Center Tel: 0570-01-3904 03-5796-7112	Mon to Fri 8:30 am – 5:15 pm Languages available English, Korean, Chinese, Spanish, and others
Visa Support Center Hiroshima Address: 8-26 Kami-hatchobori, Naka-ku Maple Hatchobori #803 Tel: 082-223-5581	Mon, Tues ,Wed, Fri 10 am – 5 pm Reservations necessary
Human rights	Ministry of Justice Foreign-language Human Rights Hotline Tel: 0570-09-0911	Mon to Fri 9 am – 5 pm (Except national holidays, and December 29 – January 3) Languages available English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, and Thai
Labor conditions	Hiroshima Foreign Workers Labor Conditions Consultation Service (Hiroshima Labor Bureau Inspection Division) Address: 6-30 Kami-hatchobori, Naka-ku Joint Government Building No. 2, 5F Tel: 082-221-9242	9 am – 12 pm; 1 pm – 4:30 pm Languages available Portuguese and Spanish (Mon, Tues, Thurs, Fri) Chinese (Fri)
Hiroshima Central Foreign Workers Labor Conditions Consultation Service (Hiroshima Central Labor Standards Inspection Office) Address: 6-30 Kami-hatchobori, Naka-ku Joint Government Building No. 2, 1F Tel: 082-221-2460	9:30 am – 12 pm; 1pm – 5 pm Languages available Vietnamese (Tues)
Employment	Hiroshima Foreign Residents Employment Service Office Address: 8-2 Kami-hatchobori, Naka-ku (Hello Work Hiroshima Office) Tel: 082-511-1181	8:30 am – 12 pm; 1 pm – 5:15 pm Languages available Spanish and Portuguese (Mon, 2nd and 4th Wed, Thurs) Chinese (Mon to Fri) English (Tues)
Hello Work Hiroshima Higashi Address: 13-7 Hikarigaoka, Higashi-ku Tel: 082-264-8609	9 am – 5pm Languages available Spanish (Mon, Wed, and Thurs) Portuguese (Mon to Fri) English (Mon, Wed, and Thurs)
Opinions/comments about municipal government Problems in your daily life Traffic accidents	Hiroshima City Citizens Consultation Center Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 1F) Tel: 082-504-2120	Mon to Fri 8:30 am – 5 pm (Except for national holidays, August 6, and December 29 – January 3)
General administrative paperwork and procedures	Ministry of Internal Affairs and Communications Administrative Counselling Center Kikumimi Address: 6-30 Kami-Hatchobori, Naka-ku Joint Government Building No. 4, 13F Tel: 0570-090110 (Nationwide) Tel: 082-222-1100 (Hiroshima) kikumimi.japan@soumu.go.jp (English only)	Mon to Fri 8:30 am – 5:15 pm (Except for national holidays and December 29 – January 3) Consultations via handheld translation devices Accepts consultations in English via email
Domestic violence by a spouse or partner	Spousal Domestic Violence Counseling and Support Center Tel: 082-504-2412	Mon to Fri 10 am – 5 pm (Except for national holidays, August 6, and December 29-January 3) ・Female consultation staff are on hand
Telephone Consultation Service During Holidays Tel: 082-252-5578	Sat, Sun, national holidays, and August 6 10 am – 5 pm (Except for December 29 – January 3)
Victims of violence	Hiroshima City Violence Consultation Center Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 12F) Tel: 082-504-2710 Fax: 082-504-2712	Mon to Fri 8:30 am – 5 pm (Except for national holidays, August 6, and December 29 – January 3) Life safety consultation staff are on hand
Support for victims of crime, etc	Hiroshima City General Consultation Service for Victims of Crime Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 12F) Tel: 082-504-2722	Mon to Fri 8:30 am – 5:15 pm (Except for national holidays, August 6, and December 29 – January 3)
All aspects of medical care	Hiroshima City Healthcare Safety Support Center Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 13F) Tel: 082-504-2051 Fax: 082-504-2258	Mon to Fri 9 am – 3 pm (Except for national holidays, August 6, and December 29 – January 3)
Emergencies	Hiroshima Region Urban Area Emergency Consultation Center Tel: #7119 or 082-246-2000	24 hours
Emergencies (Children)	Child Emergency Telephone Consultations Tel: #8000 or 082-505-1399	Everyday 7 pm – 8 am (overnight)
Consumer problems (door-to-door sales, etc) Loan problems	Hiroshima City Consumer Affairs Center Address: 6-27 Moto-machi, Naka-ku AQ’A Hiroshima Center City 8F Tel: 082-225-3300 Consumer Hotline: 188 Fax: 082-221-6282	10 am – 7 pm (Except for Tues and December 29 – January 3) Consumer issues consultation staff are on hand Speech translation app available in 11 languages
Mental health	Hiroshima City Mental Health and Welfare Center Address: 11-27 Fujimi-cho, Naka-ku (Hiroshima City Public Health Center 4F) Tel: 082-245-7731	Mon to Fri 8:30 am – 5 pm (Except for national holidays, August 6, December 29 - January 3) Run with the help of volunteer interpreters
Childbirth Pregnancy Parenting Health etc	Local ward office Public Health Departments See 4. Support Services for a list of divisions and further information	Mon-Fri 8:30 am – 5:15 pm (Except for national holidays, August 6, December 29 – January 3)
Truancy Reclusive behavior Studying/careers	Hiroshima City Youth Counselling Center (Youth consultation) Tel: 082-242-2117	Mon-Sat 9 am – 5 pm (Except for national holidays, August 6, December 29 – January 3)
Bullying among children Children in crisis	Hiroshima City Youth Counselling Center (Bullying Emergency Hotline) Tel: 082-242-2110	24 hours

Consultation Topic

Name, Telephone Number (etc)

Office Hours, Languages (etc)

All aspects of

daily life

Hiroshima City & Aki County International Resident Consultation Service

Address:

1-5 Nakajima-cho, Naka-ku

International Conference Center Hiroshima

Tel: 082-241-5010

Fax: 082-242-7452

soudan@pcf.ciy.hiroshima.jp

Mon to Fri

9 am – 4 pm

(Except for national holidays, August 6 and December 29 – January 3)

Languages available

Chinese, Spanish, Portuguese, Vietnamese ,English

and Fillipino-speaking staff

(Other languages available with the help of volunteer interpreters and translation computer tablets.)

Consultation services with Immigration Services Agency staff available on the 2nd Friday of every month from 1:30 pm – 4 pm (reservations necessary)

Aki Ward Office Consultation Service

Address:

3-4-36 Funakoshi-minami, Aki-ku

Community Coordination Division

Aki Ward Office 2F

2nd Wed (Portuguese)

3rd Thurs (Spanish)

10:15 am – 12:30 pm; 1:30 pm – 4 pm

Moto-machi Management Office Consultation Service

Address:

19-5 Moto-machi Naka-ku

Moto-machi Management Office

2nd Tues (Chinese)

10:15 am – 12:30 pm; 1:30 am – 4 pm

Visa status
Social security
Working conditions
Legal advice
Human rights
Daily life

Hiroshima International Center

Consultation Service for Foreign Residents

8-18 Naka-machi, Naka-ku

Hiroshima Crystal Plaza 6F

Toll-free number for consultations

Tel: 0120-783-806

Consultations about daily life

Mon to Fri 10 am – 12 pm; 1 pm – 7 pm

Sat 9:30 am – 12 pm; 1 pm – 6 pm

Consultations about visa status, social security, working conditions, etc

Thurs, Sat 10 am – 12 pm; 1 pm – 4 pm

(Except for national holidays, and December 28 – January 4)

Languages available

English, Chinese, Vietnamese, Korean, Tagalog, Portuguese, Indonesian, Thai, Spanish, and Nepali (Interpretation services also available via telephone)

Visas
Residence status
Permanent residence
Naturalization
International marriage
etc

Immigration Services Agency

Immigration Information Center

Tel: 0570-01-3904

03-5796-7112

Mon to Fri

8:30 am – 5:15 pm

Languages available

English, Korean, Chinese, Spanish, and others

Visa Support Center Hiroshima

Address:

8-26 Kami-hatchobori, Naka-ku

Maple Hatchobori #803

Tel: 082-223-5581

Mon, Tues ,Wed, Fri

10 am – 5 pm

Reservations necessary

Human rights

Ministry of Justice Foreign-language Human Rights Hotline

Tel: 0570-09-0911

Mon to Fri

9 am – 5 pm

(Except national holidays, and December 29 – January 3)

Languages available

English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, and Thai

Labor conditions

Hiroshima Foreign Workers Labor Conditions Consultation Service

(Hiroshima Labor Bureau Inspection Division)

Address:

6-30 Kami-hatchobori, Naka-ku

Joint Government Building No. 2, 5F

Tel: 082-221-9242

9 am – 12 pm; 1 pm – 4:30 pm

Languages available

Portuguese and Spanish (Mon, Tues, Thurs, Fri)

Chinese (Fri)

Hiroshima Central Foreign Workers Labor Conditions Consultation Service

(Hiroshima Central Labor Standards Inspection Office)

Address:

6-30 Kami-hatchobori, Naka-ku

Joint Government Building No. 2, 1F

Tel: 082-221-2460

9:30 am – 12 pm; 1pm – 5 pm

Languages available

Vietnamese (Tues)

Employment

Hiroshima Foreign Residents Employment Service Office

Address:

8-2 Kami-hatchobori, Naka-ku

(Hello Work Hiroshima Office)

Tel: 082-511-1181

8:30 am – 12 pm; 1 pm – 5:15 pm

Languages available

Spanish and Portuguese (Mon, 2nd and 4th Wed, Thurs)

Chinese (Mon to Fri)

English (Tues)

Hello Work Hiroshima Higashi

Address:

13-7 Hikarigaoka, Higashi-ku

Tel: 082-264-8609

9 am – 5pm

Languages available

Spanish (Mon, Wed, and Thurs)

Portuguese (Mon to Fri)

English (Mon, Wed, and Thurs)

Opinions/comments about municipal government
Problems in your daily life
Traffic accidents

Hiroshima City Citizens Consultation Center

Address:

1-6-34 Kokutaiji-machi, Naka-ku

(Hiroshima City Hall main building 1F)

Tel: 082-504-2120

Mon to Fri

8:30 am – 5 pm

(Except for national holidays, August 6, and December 29 – January 3)

General administrative paperwork and procedures

Ministry of Internal Affairs and Communications Administrative Counselling Center Kikumimi

Address:

6-30 Kami-Hatchobori, Naka-ku

Joint Government Building No. 4, 13F

Tel: 0570-090110 (Nationwide)

Tel: 082-222-1100 (Hiroshima)

kikumimi.japan@soumu.go.jp (English only)

Mon to Fri

8:30 am – 5:15 pm

(Except for national holidays and December 29 – January 3)

Consultations via handheld translation devices
Accepts consultations in English via email

Domestic violence by a spouse or partner

Spousal Domestic Violence Counseling and Support Center

Tel: 082-504-2412

Mon to Fri

10 am – 5 pm

(Except for national holidays, August 6, and December 29-January 3)

・Female consultation staff are on hand

Telephone Consultation Service During Holidays

Tel: 082-252-5578

Sat, Sun, national holidays, and August 6

10 am – 5 pm

(Except for December 29 – January 3)

Victims of violence

Hiroshima City Violence Consultation Center

Address:

1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 12F)

Tel: 082-504-2710

Fax: 082-504-2712

Mon to Fri

8:30 am – 5 pm

(Except for national holidays, August 6, and

December 29 – January 3)

Life safety consultation staff are on hand

Support for victims of crime, etc

Hiroshima City General Consultation Service for Victims of Crime

Address:

1-6-34 Kokutaiji-machi, Naka-ku

(Hiroshima City Hall main building 12F)

Tel: 082-504-2722

Mon to Fri

8:30 am – 5:15 pm

(Except for national holidays, August 6, and December 29 – January 3)

All aspects of medical care

Hiroshima City Healthcare Safety Support Center

Address:

1-6-34 Kokutaiji-machi, Naka-ku

(Hiroshima City Hall main building 13F)

Tel: 082-504-2051

Fax: 082-504-2258

Mon to Fri

9 am – 3 pm

(Except for national holidays, August 6, and December 29 – January 3)

Emergencies

Hiroshima Region Urban Area

Emergency Consultation Center

Tel: #7119 or 082-246-2000

24 hours

Emergencies (Children)

Child Emergency Telephone Consultations

Tel: #8000 or 082-505-1399

Everyday

7 pm – 8 am (overnight)

Consumer problems (door-to-door sales, etc)
Loan problems

Hiroshima City Consumer Affairs Center

Address:

6-27 Moto-machi, Naka-ku

AQ’A Hiroshima Center City 8F

Tel: 082-225-3300

Consumer Hotline: 188

Fax: 082-221-6282

10 am – 7 pm

(Except for Tues and December 29 – January 3)

Consumer issues consultation staff are on hand
Speech translation app available in 11 languages

Mental health

Hiroshima City Mental Health and Welfare Center

Address:

11-27 Fujimi-cho, Naka-ku

(Hiroshima City Public Health Center 4F)

Tel: 082-245-7731

Mon to Fri

8:30 am – 5 pm

(Except for national holidays, August 6, December 29 - January 3)

Run with the help of volunteer interpreters

Childbirth
Pregnancy
Parenting
Health
etc

Local ward office Public Health Departments

See 4. Support Services for a list of divisions and further information

Mon-Fri

8:30 am – 5:15 pm

(Except for national holidays, August 6, December 29 – January 3)

Truancy
Reclusive behavior
Studying/careers

Hiroshima City Youth Counselling Center (Youth consultation)

Tel: 082-242-2117

Mon-Sat

9 am – 5 pm

(Except for national holidays, August 6, December 29 – January 3)

Bullying among children
Children in crisis

Hiroshima City Youth Counselling

Center

(Bullying Emergency Hotline)

Tel: 082-242-2110

24 hours

7-2 Municipal Organizations

City Hall, Local ward offices and Branch Offices

When you phone a local ward office, they will connect you to the appropriate division.

Name	Address	Tel	Fax
Hiroshima City Hall	1-6-34 Kokutaiji-machi, Naka-ku	082-245-2111
Naka Ward Office	1-4-21 Kokutaiji-machi, Naka-ku	082-245-2111	082-541-3835
Higashi Ward Office	9-38 Higashi-kaniya-cho, Higashi-ku	082-245-2111	082-262-6986
Nukushina Branch Office	5-1-18 Nukushina, Higashi-ku	082-289-2000
Minami Ward Office	1-5-44 Minami-machi, Minami-ku	082-245-2111	082-252-7179
Ninoshima Branch Office	752-74 Aza Yajita, Ninoshima-cho, Minami-ku	082-259-2511
Nishi Ward Office	2-2-1 Fukushima-cho, Nishi-ku	082-245-2111	082-232-9783
Asaminami Ward Office	1-33-14 Furuichi, Asaminami-ku	082-245-2111	082-877-2299
Sato Branch Office	6-29-28 Midorii, Asaminami-ku	082-877-1311
Gion Branch Office	2-48-7 Gion, Asaminami-ku	082-874-3311
Numata Branch Office	7-64-8 Tomo-higashi, Asaminami-ku (Numata Civic Facilities Complex 2F)	082-848-1111
Asakita Ward Office	4-13-13 Kabe, Asakita-ku	082-245-2111	082-815-3906
Shiraki Branch Office	2391-4 Oaza Akiyama, Shiraki-cho, Asakita-ku	082-828-1211
Koyo Branch Office	5-13-7 Fukawa, Asakita-ku	082-842-1121
Asa Branch Office	3052-1 Oaza Imuro, Asa-cho, Asakita-ku	082-835-1111
Aki Ward Office	3-4-36 Funakoshi-minami, Aki-ku	082-245-2111	082-822-8069
Nakano Branch Office	3-20-9 Nakano, Aki-ku	082-893-2121
Ato Branch Office	6257-2 Ato-cho, Aki-ku	082-856-0211
Yano Branch Office	5-7-18 Yano-higashi, Aki-ku	082-888-1112
Saeki Ward Office	2-5-28 Kairoen, Saeki-ku	082-245-2111	082-923-5098
Yuki Branch Office	166 Oaza Wada, Yuki-cho, Saeki-ku	0829-83-0111	0829-83-1129

Waterworks Bureau Service Stations

Ward	Service Station		Address	Tel	Fax
Naka Ward	Chuo Service Station	Naka	9-32 Moto-machi, Naka-ku	082-221-5522	082-511-6925
Higashi Ward		Higashi		082-511-6922	082-511-6925
Minami Ward		Minami		082-511-6933	082-221-3060
Nishi Ward		Nishi		082-511-6944	082-221-3060
Asaminami Ward	Asaminami Service Station		1-33-14 Furuichi, Asaminami-ku	082-831-4565	082-877-0679
Asakita Ward	Asakita Service Station		4-13-13 Kabe, Asakita-ku	082-819-3958	082-814-8859
Aki Ward	Aki Service Station		3-4-36 Funakoshi-minami, Aki-ku	082-821-4949	082-823-6624
Saeki Ward	Saeki Service Station		2-11-41 Kairoen, Saeki-ku	082-923-4121	082-922-6985

Sanitation Offices

Office names	Address	Tel
Naka Sanitation Office	1-5-1 Minami-yoshijima, Naka-ku	082-241-0779
Minami Sanitation Office	3-17-2 Shinonome, Minami-ku	082-286-9790
Nishi Sanitation Office	7-7-1 Shoko-center, Nishi-ku	082-277-6404
Asaminami Sanitation Office	4-4013-1 Tomo-kita, Asaminami-ku	082-848-3320
Asakita Sanitation Office	1471-8 Oaza Nakajima, Kabe-cho, Asakita-ku	082-814-7884
Aki Sanitation Office	2-3-18 Yano-shin-machi, Aki-ku	082-884-0322
Saeki Sanitation Office	1-4-48 Kairoen, Saeki-ku	082-922-9211

Municipal Tax Office Municipal Resident Tax Sections

Office names	Address	Tel
Central Municipal Tax Office	Naka Ward Office	082-504-2564 (Naka Ward jurisdiction) 082-504-2751 (Minami Ward jurisdiction)
Eastern Municipal Tax Office	Higashi Ward Office	082-568-7719 (Higashi Ward and Aki Ward jurisdictions)
Western Municipal Tax Office	Nishi Ward Office	082-532-0942 (Nishi Ward jurisdiction) 082-532-1012 (Saeki Ward jurisdiction)
Northern Municipal Tax Office	Asaminami Ward Office	082-831-4935 (Asaminami Ward jurisdiction) 082-831-5016 (Asakita Ward jurisdiction)

Payment Departments (Consultations about the collection of Residents Tax, etc)

Ward (etc)	Division	Tel	Email	Fax
Naka Ward	Collections Division I	082-504-0131	tyoshu1@city.hiroshima.lg.jp	082-249-3901
Naka Ward	Collections Division I	082-504-0134	tyoshu1@city.hiroshima.lg.jp
Higashi Ward	Collections Division III	082-504-0321	tyoshu3@city.hiroshima.lg.jp
Minami Ward	Collections Division I	082-504-0132	tyoshu1@city.hiroshima.lg.jp
Minami Ward	Collections Division I	082-504-0133	tyoshu1@city.hiroshima.lg.jp
Nishi Ward	Collections Division II	082-504-0211	tyoshu2@city.hiroshima.lg.jp
		082-504-0212
		082-504-0214
Asaminami Ward	Collections Division IV	082-504-0411	tyoshu4@city.hiroshima.lg.jp
Asaminami Ward	Collections Division IV	082-504-0412
Asakita Ward	Collections Division IV	082-504-0413
Asakita Ward	Collections Division IV	082-504-0414
Aki Ward	Collections Division III	082-504-0322	tyoshu3@city.hiroshima.lg.jp
Saeki Ward	Collections Division II	082-504-0213	tyoshu2@city.hiroshima.lg.jp
Outside Hiroshima City	Collections Division III	082-504-0323	tyoshu3@city.hiroshima.lg.jp
Outside Hiroshima City	Collections Division III	082-504-0324	tyoshu3@city.hiroshima.lg.jp
All Areas (Large-sum Tax Delinquency)	Special Delinquent Payment Division	082-504-2128	tokutai@city.hiroshima.lg.jp

Local ward office Public Health Departments (Consultations about health and welfare)

Ward	Address	Tel
Mutual Community Support Division	Welfare Division	Family and Health Services Division
	Long-term Care Section
Naka Ward	〒730-8565 4-1-1 Ote-machi	082-504-2109 082-504-2528 082-504-2739 082-504-2174 082-504-2586	082-504-2569 082-504-2588	082-504-2570 082-504-2478	082-504-2571 082-504-2688 082-504-2572 082-504-2689 082-504-2331 082-504-2334 082-504-2443 082-504-2333
Higashi Ward	〒732-8510 9-34 Higashi- kaniya-cho	082-568-7735 082-568-7729 082-568-7794 082-261-0315 082-568-7731	082-568-7733 082-568-7734	082-568-7730 082-568-7732	082-568-7726 082-568-7727 082-568-7728
Minami Ward	〒734-8523 1-4-46 Minami- machi	082-250-4133 082-250-4108 082-250-4160 082-250-4134 082-250-4109	082-250-4131 082-250-4132	082-250-4107 082-250-4138	082-250-4104 082-250-4105 082-250-4141 082-250-4149 082-250-4155
Nishi Ward	〒733-8535 2-24-1 Fukushima- cho	082-294-6384 082-294-6235 082-294-6519 082-503-6288 082-294-6289	082-294-6342 082-294-6346	082-294-6218 082-294-6585	082-294-6117 082-294-6119 082-294-6583 082-294-6069 082-294-6135
Asaminami Ward	〒731-0194 1-38-13 Nakasu	082-831-4944 082-831-4942 082-831-5017 082-877-2146 082-831-4568	082-831-4945 082-831-4946	082-831-4941 082-831-4943	082-831-4940 082-831-5010 082-831-4973
Asakita Ward	〒731-0221 3-19-22 Kabe	082-819-0616 082-819-0586 082-819-0639 082-819-0617 082-819-0587	082-819-0605 082-819-0608	082-819-0585 082-819-0621	082-819-0576 082-819-0620
Aki Ward	〒736-8555 3-2-16 Funakoshi- minami	082-821-2820 082-821-2809 082-821-2827 082-821-2821 082-821-2810	082-821-2813 082-821-2816	082-821-2808 082-821-2823	082-821-2806
Saeki Ward	〒731-5195 1-4-5 Kairoen	082-943-9733 082-943-9731 082-943-9773 082-921-5010 082-943-9728	082-943-9732 082-943-9769	082-943-9729 082-943-9730	082-943-9726 082-943-9764

Ward

Address

Tel

Mutual Community Support Division

Welfare Division

Family and Health Services Division

Long-term Care Section

Naka

Ward

〒730-8565

4-1-1

Ote-machi

082-504-2109

082-504-2528

082-504-2739

082-504-2174

082-504-2586

082-504-2569

082-504-2588

082-504-2570

082-504-2478

082-504-2571

082-504-2688

082-504-2572

082-504-2689

082-504-2331

082-504-2334

082-504-2443

082-504-2333

Higashi

Ward

〒732-8510

9-34 Higashi-

kaniya-cho

082-568-7735

082-568-7729

082-568-7794

082-261-0315

082-568-7731

082-568-7733

082-568-7734

082-568-7730

082-568-7732

082-568-7726

082-568-7727

082-568-7728

Minami

Ward

〒734-8523

1-4-46

Minami-

machi

082-250-4133

082-250-4108

082-250-4160

082-250-4134

082-250-4109

082-250-4131

082-250-4132

082-250-4107

082-250-4138

082-250-4104

082-250-4105

082-250-4141

082-250-4149

082-250-4155

Nishi

Ward

〒733-8535

2-24-1

Fukushima-

cho

082-294-6384

082-294-6235

082-294-6519

082-503-6288

082-294-6289

082-294-6342

082-294-6346

082-294-6218

082-294-6585

082-294-6117

082-294-6119

082-294-6583

082-294-6069

082-294-6135

Asaminami

Ward

〒731-0194

1-38-13

Nakasu

082-831-4944

082-831-4942

082-831-5017

082-877-2146

082-831-4568

082-831-4945

082-831-4946

082-831-4941

082-831-4943

082-831-4940

082-831-5010

082-831-4973

Asakita

Ward

〒731-0221

3-19-22 Kabe

082-819-0616

082-819-0586

082-819-0639

082-819-0617

082-819-0587

082-819-0605

082-819-0608

082-819-0585

082-819-0621

082-819-0576

082-819-0620

Aki

Ward

〒736-8555

3-2-16 Funakoshi-

minami

082-821-2820

082-821-2809

082-821-2827

082-821-2821

082-821-2810

082-821-2813

082-821-2816

082-821-2808

082-821-2823

082-821-2806

Saeki

Ward

〒731-5195

1-4-5

Kairoen

082-943-9733

082-943-9731

082-943-9773

082-921-5010

082-943-9728

082-943-9732

082-943-9769

082-943-9729

082-943-9730

082-943-9726

082-943-9764

Fire Services Bureau and Fire Stations

Name	Address	Tel	Fax
Hiroshima City Fire Services Bureau	5-20-12 Ote-machi, Naka-ku	082-246-8211	082-247-1645
Hiroshima City Naka Fire Station	5-20-12 Ote-machi, Naka-ku	082-541-2700	082-542-7720
Hiroshima City Higashi Fire Station	2-12-6 Hikari-machi, Higashi-ku	082-263-8401	082-263-7489
Hiroshima City Minami Fire Station	2-5-14 Matoba-cho, Minami-ku	082-261-5181	082-261-5191
Hiroshima City Nishi Fire Station	43-10 Miyako-machi, Nishi-ku	082-232-0381	082-232-3293
Hiroshima City Asaminami Fire Station	1-10-3 Midorii, Asaminami-ku	082-877-4101	082-877-9462
Hiroshima City Asakita Fire Station	4-26-13 Kabe-minami, Asakita-ku	082-814-4795	082-814-9931
Hiroshima City Aki Fire Station	3-12 Horikawa-machi, Kaita-cho, Aki-gun	082-822-4349	082-822-9119
Hiroshima City Saeki Fire Station	7-25-18 Itsukaichi-chuo, Saeki-ku	082-921-2235	082-921-5336

7-3 Foreign Diplomatic Offices and International Organizations

Name	Address	Tel
Consulate-General of the Republic of Korea in Hiroshima	5-9-17 Midori, Minami-ku	082-505-2100
Office of Thai Trade Representative, Hiroshima	3-7-47 Senda-machi, Naka-ku Hiroshima Prefectural Information Plaza 5F	082-249-9911
United Nations Institute for Training and Research (UNITAR) Hiroshima Office	5-44 Moto-machi, Naka-ku Hiroshima Chamber of Commerce and Industry Bldg, 5F	082-511-2424

Name

Address

Tel

Consulate-General of the Republic of Korea in Hiroshima

5-9-17 Midori, Minami-ku

082-505-2100

Office of Thai Trade Representative, Hiroshima

3-7-47 Senda-machi, Naka-ku

Hiroshima Prefectural Information Plaza 5F

082-249-9911

United Nations Institute for Training and Research (UNITAR) Hiroshima Office

5-44 Moto-machi, Naka-ku

Hiroshima Chamber of Commerce and Industry Bldg, 5F

082-511-2424

7-4 Afterhours Emergency Care

Note: It describes the accepted time.

Facility	Specialism	Mon to Fri	Saturdays	Sundays	Holidays
Family doctors This is a doctor who you see regularly, and who is familiar with your physical condition. As some doctors might be able to see you afterhours, it is best to have a family doctor.				Clinics designated to open on Sundays and national holidays can be found in the day’s newspaper and on the City of Hiroshima website. Look for 当番医(とうばんい) (tōban-i). 9 am – 5:30 pm
Hiroshima Citizens Hospital 7-33 Moto-machi, Naka-ku Tel: 082-221-2291 Fax: 082-223-5514	Internal medicine and others	5 pm – 8:30 am (overnight)	8:30 am – 8:30 am (overnight)	8:30 am – 8:30 am (overnight)	8:30 am – 8:30 am (overnight)
Funairi Citizens Hospital 14-11 Funairi-saiwai-cho, Naka-ku Tel: 082-232-6195 Fax: 082-232-6156	Pediatrics	5 pm – 8:30 am (overnight)	8:30 am – 8:30 am (overnight)	8:30 am – 8:30 am (overnight)	8:30 am – 8:30 am (overnight)
Asa Citizens Hospital (Closed Aug 6 and Dec 29 to Jan 3) 2-1-1 Kabe-minami, Asakita-ku Tel: 082-815-5211 Fax: 082-814-1791	Pediatrics			6 pm – 10 pm	Closed
Aki Citizens Hospital (Managed by the Hiroshima City Medical Association) (Closed Aug 6, Dec 29 to Jan 3) 2-14-1 Hataka, Aki-ku Tel: 082-827-0121 Fax: 082-827-0561	Internal medicine and surgery		8:30 am – 3:30 pm 6 pm – 11 pm	6 pm – 11 pm	6 pm – 11 pm
Hiroshima City Medical Association Senda-machi Afterhours Emergency Medical Center (Closed Dec 31 to Jan 3) 3-8-6 Senda-machi, Naka-ku Tel: 082-504-9990 Fax: 082-504-9991	Internal medicine (15-year-olds or older), ophthalmology, orthopedics, surgery (for injuries)	7:30 pm – 10:30 pm	7:30 pm – 10:30 pm	7:30 pm – 10:30 pm	7:30 pm – 10:30 pm
Asa Medical Association Kabe Afterhours Emergency Medical Center (Closed Dec 31 to Jan 3) 4-11-28 Kabe, Asakita-ku Tel: 082-814-9910 Fax: 082-814-9909	Internal medicine (15-year-olds or older)	7:00 pm – 10:30 pm	7:00 pm – 10:30 pm	Closed	Closed
Hiroshima Oral Health Center 3-2-4 Futabanosato, Higashi-ku Tel: 082-262-2672 Fax: 082-262-2556	Dentistry	Closed	Closed	9 am – 3 pm	9 am – 3 pm

7-5 Other Information

The City of Hiroshima Official Website and foreign language websites

Official City of Hiroshima Website
The City of Hiroshima website not only has a Japanese version, but also pages in English, Korean, Chinese, Portuguese, Spanish, Filipino, and Vietnamese.
You can also use the automatic translation function (a private-sector translation service) to translate the Japanese website into English, Korean, Chinese, Portuguese, Spanish, Filipino, or Vietnamese. However, please be aware that the resulting translation is not always accurate. We offer simplified Japanese (やさしいにほんご) for those who are not yet used to Japanese.
Hiroshima Peace Culture Foundation’s For International Residents＜外部リンク＞
Provides information for international residents about life in Japan, disaster information, international events, and more. Available in English, Chinese, Portuguese, Spanish, Vietnamese, Filipino, and Korean.
Multilingual Living Guide＜外部リンク＞ (Council of Local Authorities for International Relations)
Provides international residents with essential information about life in Japan. Available in English, Chinese, Korean, Portuguese, Spanish, German, French, Vietnamese, Indonesian, Tagalog, Thai, Russian, Burmese, and simplified Japanese (やさしいにほんご).
Emergency Medical Care Net Hiroshima: Kyūkyū Iryō Net Hiroshima ＜外部リンク＞(Hiroshima Prefecture Emergency Medical Information Network)
This site has information in English on matters such as healthcare during national holidays, weekends, and afterhours.

You can search for hospitals and clinics providing foreign language services.
Start Hiroshima!＜外部リンク＞
Thirteen informative videos about life in Hiroshima for international residents in Japanese. English, Chinese, Korean and Vietnamese subtitles are available.
Immigration Services Agency’s A Daily Life Support Portal For Foreign Nationals＜外部リンク＞
Provides essential information about life in Japan. Available languages include Japanese, English, Korean, Chinese, Portuguese, Spanish, Filipino,Vietnamese, Indonesian, Thai, Burmese, Mongolian, Nepali, and Khmer.
Explore HIROSHIMA ＜外部リンク＞
Provides tourist information about Hiroshima City and surrounding areas. Available in English, Korean, Chinese (traditional/simplified), French, German, and Thai.