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Article ID:0000239564Updated on:2021年8月27日更新印刷ページ表示

Heavy Rains: Information & Notices

Stay prepared for heavy rain

Assistance for people affected

The City of Hiroshima has a number of systems in place to help people affected by the heavy rains that began on August 11. 

Consultation services

  • If you can speak Japanese, please contact a consultation service directly.
  • If you cannot speak Japanese and need an interpreter, please contact one of the following consultation services:

Hiroshima City & Aki County International Resident Consultation Service

  • Tel: 082-241-5010
  • Fax: 082-242-7452
  • Email: soudan@pcf.city.hiroshima.jp
  • Hours: Monday to Friday from 9 am to 4 pm (excluding national holidays and 8/6)
  • Languages: English, Chinese, Spanish, Portuguese, Vietnamese, Filipino (Fridays only)

Hiroshima Multilingual Living Support for Foreigners

  • Tel: 0120-783-806 (toll-free)
  • Hours: Monday to Friday from 8:30 am to 7 pm (excluding national holidays), Saturdays from 9:30 am to 6 pm (note: lines will be closed from 12 pm - 1 pm)
  • Languages: English, Chinese, Spanish, Portuguese, Vietnamese, Korean, Tagalog, Indonesian, Thai, Nepalese

Electricity & gas

Electricity

If you have a power outage, contact your Chugoku Electric Power Service Office.

Area

Tel

Office Name

  • Naka Ward
  • Higashi Ward
  • Minami Ward
  • Nishi Ward (except Shinjo-cho)
  • Minaga (Saeki Ward)

0120-748-510

Hiroshima Service Office

Aki Ward (except Terayashiki)

0120-525-089

Yano Service Office

  • Asaminami Ward
  • Asakita Ward
  • Shinjo-cho (Nishi Ward)
  • Nukushina and Fukuda (Higashi Ward)
  • Shimo (Yuki-cho, Saeki Ward)

0120-516-850

Hiroshima-kita Service Office

Saeki Ward (except areas mentioned above)

0120-517-370

Hatsukaichi Service Office

Gas

If your gas appliance is faulty or broken, contact Hiroshima Gas.

  • Tel: 0570-002-888 or 082-251-2176
  • Languages: English, Chinese, Korean, Portuguese, Spanish, Vietnamese and Thai through external interpreting services and mobile devices.

If your gas is not provided by Hiroshima Gas, please contact your provider directly.

For propane gas, contact a propane supplier in your area. Ask your landlord for more information about local propane suppliers.

Preparing for disasters

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