Heavy Rains: Information & Notices

Stay prepared for heavy rain

• Heavy rains can cause rivers to swell and break their banks or trigger landslides.
• Stay informed of weather information. Sources include news on the TV, Disaster Preparedness (City of Hiroshima website), and the Japan Meteorological Agency Disaster Mitigation Site＜外部リンク＞ (multilanguage).

Consultation services

• If you can speak Japanese, please contact a consultation service directly.
• If you cannot speak Japanese and need an interpreter, please contact one of the following consultation services:

Hiroshima City & Aki County International Resident Consultation Service

• Tel: 082-241-5010
• Fax: 082-242-7452
• Email: soudan@pcf.city.hiroshima.jp
• Hours: Monday to Friday from 9 am to 4 pm (excluding national holidays and 8/6)
• Languages: English, Chinese, Spanish, Portuguese, Vietnamese, Filipino (Fridays only)

Hiroshima Multilingual Living Support for Foreigners

• Tel: 0120-783-806 (toll-free)
• Hours: Monday to Friday from 8:30 am to 7 pm (excluding national holidays), Saturdays from 9:30 am to 6 pm (note: lines will be closed from 12 pm - 1 pm)
• Languages: English, Chinese, Spanish, Portuguese, Vietnamese, Korean, Tagalog, Indonesian, Thai, Nepalese

Electricity & gas

Electricity

If you have a power outage, contact your Chugoku Electric Power Service Office.

Gas

If your gas appliance is faulty or broken, contact Hiroshima Gas.

• Tel: 0570-002-888 or 082-251-2176
• Languages: English, Chinese, Korean, Portuguese, Spanish, Vietnamese and Thai through external interpreting services and mobile devices.

If your gas is not provided by Hiroshima Gas, please contact your provider directly.

For propane gas, contact a propane supplier in your area. Ask your landlord for more information about local propane suppliers.

Preparing for disasters

• What Are Disasters? (Japanese and English)
• International Residents Medical and Emergency Card
• Disaster Preparedness