If you display symptoms of COVID-19, please first contact your regular doctor (a doctor whom you see regularly and is familiar with your medical history). If you do not have a regular doctor, please contact the following:
The Hiroshima City COVID-19 Call Center
The City of Hiroshima has established a COVID-19 consultation hotline to help answer any questions or concerns you may have.
- Tel: 082-241-4566
- Hours: Open 7 days a week, 24 hours a day
If you are confident in your Japanese abilities, please call the hotline directly. For those who are not confident in their Japanese abilities and would like an interpreter, please inquire at the consultation desks listed below:
Hiroshima City Consultation Service for International Residents
- Tel: 082-241-5010
- Fax: 082-242-7452
- Email: soudan@pcf.city.hiroshima.jp
- Hours: Monday to Friday from 9:00 am to 4:00 pm (excluding national holidays and 8/6)
- Languages: English, Chinese, Spanish, Portuguese, Vietnamese
Hiroshima Multilingual Living Support for Foreigners
- Tel: 0120-783-806 (toll-free)
- Hours: Monday to Friday from 8:30 am to 7:00 pm (excluding national holidays), Saturdays from 9:30 am to 6:00 pm (note: lines will be closed from 12:00-1:00 pm)
- Languages: English, Chinese, Spanish, Portuguese, Vietnamese, Korean, Tagalog, Indonesian, Thai, Nepalese
Ministry of Health, Labor, and Welfare Multilingual Call Center
- Tel: 0120-565653 (toll-free)
- Languages: English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese
- Hours: available 365 days a year; hours below
English, Chinese, Korean, Portuguese, Spanish: 9 am to 9 pm
Thai: 9 am to 6 pm
Vietnamese: 10 am to 7 pm