本文
On April 20, COVID-19 Emergency Economic Relief Measures were decided on by the Cabinet, and the decision was made to implement a special cash benefit in order to quickly and effectively support households using a simple system, while still focusing our efforts on stopping the spread of COVID-19.
Special Cash Benefits<外部リンク> (Japanese) (Ministry of Internal Affairs and Communications)
The Ministry of Internal Affairs and Communications (MIC) has set up a call center for questions about the benefit; if you have questions, please direct your inquiries there:
Please be aware that the line may be busy. If your call does not go through, try waiting before calling again.
We also offer information in Chinese, Korean, Portuguese, Spanish, Filipino, Vietnamese, and Yasashii Nihongo (simplified Japanese). For more information, please click here.
Residents who are deemed as listed in the Basic Resident Registration System as of April 27, 2020.
Note: if you were formerly living in Japan under a Student visa, Technical Intern Training visa, Designated Activities visa, etc, and were unable to return to your home country due to COVID-19 after the end of your visa period: if you are not registered in the Basic Resident Registration System as of 4/27 and are currently living in Japan under the Temporary Visitor (90 days) visa or Designated Activities (3 months) visa, it may be possible to change your visa to a Designated Activities (6 months) visa and register in the Basic Resident Registration System to apply to receive your benefit. Please inquire at the Hiroshima Regional Immigration Bureau (082-221-4468) directly for more information regarding changing your visa status.
The head of household for those eligible to receive benefits. For example, if there are three people in your household, the head of household applies for the benefit and will receive three payments (one for each member).
Eligible residents will receive 100,000 yen each.
To prevent the spread of COVID-19, the application process will primarily be conducted in the following two ways:
We ask for your cooperation and understanding in this matter.
We will begin sending out application forms on May 29.
Note: it may take some time to arrive at your home as this is a mass mailing.
Send in your completed application form, including bank account number, etc, along with copies of your bank account information (bank book, ATM card, copy of your internet banking screen, etc) and ID (driver’s license, Individual Number (My Number) Card, health insurance card, Residence Card, Special Permanent Residence Certificate, etc) to the City of Hiroshima in the provided reply envelope.
We will then transfer funds to those who have correctly filled in their applications and provided the correct copies of verification paperwork beginning June 12 (tentative).
Note: after you submit your application and paperwork, it will take some time to verify that everything is correct. We will do what we can to ensure that everyone receives their funds as quickly as possible, so we ask for your patience and understanding.
So you’ve received your application in the mail and now you’re ready to apply. First, let’s go over the contents of the application envelope:
This form will be entirely in Japanese. Below we’ve provided an English translation of the form; HOWEVER, you CANNOT submit the English version of the form. ONLY the Japanese version of this form is valid; the English is merely for your reference.
Here are a few things to note when filling out the form:
This is only to be filled out if you are applying via proxy (meaning someone else will be applying/claiming/receiving your benefit on your behalf). If you’re not applying via proxy, leave it blank. We have also provided an English translation of the Proxy Recipient form for your reference. Again, ONLY the Japanese version of this form is valid; the English is merely for your reference.
Here are a few things to note when filling out the Proxy Application form:
This will also be entirely in Japanese. We have provided an English translation of the announcement for your reference below. Please read it carefully, as it contains valuable information such as the date for the end of the application period, terms and conditions, and examples of forms of ID and bank information.
On the back of the Announcement Regarding the Special Fixed-Sum Government Cash Benefit is a notice about scams related to the benefit. This will also be entirely in Japanese. We have provided an English translation of the announcement for your reference below. Please read it carefully and if anyone suspicious tries to contact you, immediately contact the telephone numbers provided on the notice.
This contains the contact information for two consultation hotlines available in a variety of foreign languages: the Hiroshima City Consultation Service for Foreign Residents and the Hiroshima Multilingual Living Support for Foreigners. Please contact them if you have any questions regarding the application process.
Use this pre-paid envelope to send your completed application form and copies of ID and bank information to the City of Hiroshima.
Now that we’ve gone over the contents, the next step is to fill out your application form. Using a black ballpoint pen, fill out the form neatly and correctly. You will also need to make a copy of your ID and bank information.
Some examples of valid ID are:
Some examples of bank information are:
Now that you have your copies of your ID and bank information and your completed application form, it’s time to send everything in. Fold your documents neatly and place them inside the provided return envelope. Seal the envelope and then post it in your local post box or at your local post office by August 28 (Fri).
Those with the hard plastic My Number Card can take advantage of our online application process beginning May 13. Simply log on to the MynaPortal website (a portal site with information about the My Number system and where you can make electronic applications), enter your bank account information, and upload copies of your bank account information to apply (ID verification documents are not necessary as your identity is already confirmed via electronic signature).
Funds will be transferred beginning May 22.
Please note the following when applying online:
*1) Note: electronic signature certificates lose their validity if your address or name has changed. For those whose address/name has changed, you will have to go the Citizen’s Affairs Division of your local ward office/branch office to have them re-issue your electronic signature certificate.
You can apply online from the following sites:
Apply for your Special Fixed-Sum Government Cash Benefit Online! (Japanese)
For questions about the online application process, please consult the following:
For questions about how to use MynaPortal (Pittari Service) (excluding information about the service system and paperwork contents).
Following the recorded guidance, press 4 (for inquiries about MynaPortal) and then 1 (for Pittari Service or one-stop service for establishing corporations).
The application deadline for both the postal and online applications is August 28, 2020.
As a general rule, benefits will be transferred into the applicant (head of household)’s bank account.
Please our English FAQ below:
All application forms will be sent to the address for the head of household; however, for those living away from their registered address for reasons such as hospitalization or living in care facilities, it is possible to change the address where the application will be sent. (Depending on the timing of submission, the application may be sent to the address listed on your Resident Record; we kindly ask for your understanding in these cases.)
Please mail the following forms to:
Special Fixed-Sum Government Cash Benefit Office
Hiroshima City Hall
1-6-34 Kokutaiji-machi
Naka-ku, Hiroshima City
730-8586
The City of Hiroshima has established a call center for questions about the special cash benefits. Please direct all questions you mau have here.
Please be aware that the line may be busy. If your call does not go through, try waiting before calling again.
For those who have not transferred their Resident Record to the municipality in which they currently reside by the reference date (4/27/2020): you can still receive your subsidy if you fulfill certain criteria and notify your current municipality of residence.
If you fulfill the criteria outlined in the PDF below, please notify your municipality of residence by April 30, 2020. (Applications can also be made after the end of April).
Be cautious of anyone who asks for personal information, your bank book or bank card, or your PIN!
Be wary of scammers! (PDF)