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Article ID:0000011579Updated on:2020年2月27日更新印刷ページ表示

Water, Sewage, Electricity, and Gas

Water

Tap water is provided by the Waterworks Bureau of the City of Hiroshima. If you want your water supply turned on or off, contact the Newly Moved Customer Advice Center three or four days in advance (Tel: 082-511-5959 Fax: 082-228-8861).

For questions about your water bill, contact the Waterworks Bureau office that deals with your ward.

Sewage fees are paid together with water fees in areas that have a sewer system.

For inquiries about sewage fees, contact the Management Division, Sewerage Bureau, the City of Hiroshima (Tel: 082-241-8258).

Electricity

If you want to have your electricity supply turned on or off (for example, because you are moving) or if you experience an interruption in service, contact the relevant branch of Chugoku Electric Power (see below).

  • Chugoku Electric Power

To turn the supply on or off (when moving home, etc):

Ward

Tel

Name

Address

Naka Ward

Higashi Ward

Minami Ward

Nishi Ward

0120-297-510

Hiroshima Energy

Sales Center

2-42 Takeya-cho, Naka-ku

Aki Ward

0120-525-079

Asaminami Ward

Asakita Ward

0120-516-830

Hiroshima-kita Energy Sales Center

25-28 Midorii 1-chome, Asaminami-ku

Saeki Ward

0120-517-270

Hatsukaichi Energy

Sales Center

5-12 Kushido 6-chome, Hatsukaichi City

If you have a power outage:

Ward

Tel

Name

Address

Naka Ward

Higashi Ward

Minami Ward

Nishi Ward

0120-748-510

Hiroshima Service Office

2-42 Takeya-cho, Naka-ku

Aki Ward

0120-525-089

Yano Service Office

3-21 Yano-shin-machi 2-chome, Aki-ku

Asaminami Ward

Asakita Ward

0120-516-850

Hiroshima-kita Service Office

25-28 Midorii 1-chome, Asaminami-ku

Saeki Ward

0120-517-370

Hatsukaichi Service Office

5-12 Kushido 6-chome, Hatsukaichi-City

Note: If your electricity is not supplied by Chugoku Electric Power, contact your electricity supplier directly.

Gas

If you want to start using gas, or if you experience any problems with your gas supply, contact the Hiroshima Gas Company, Ltd. If your gas is not supplied by Hiroshima Gas, contact your gas supplier.

For propane gas, contact a propane supplier in your area. Ask your landlord for more information about local propane suppliers.

  • Hiroshima Gas

Name

Address

Tel

Hiroshima Gas Head Office

2-7-1 Minami-machi, Minami-ku

 

Note: Customer service is available in English, Chinese, Korean, Portuguese, Spanish, Vietnamese, and Thai through an external interpreting service.

082-251-2151

Note: Hiroshima Gas can also provide door-to-door services in the languages listed above by using a handheld device.

Inquiries regarding this page

Human Rights Education Division, Citizens Affairs Bureau
1-6-34 Kokutaiji-machi, Naka-ku, Hiroshima
Tel: 082-504-2165 // Fax: 082-504-2609
Email: jinken@city.hiroshima.lg.jp


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